Asus 27T1EH, 24T1EH user manual Troubleshooting FAQ, Phenomenon Recommended Actions

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3.3Troubleshooting (FAQ)

 

Phenomenon

 

Recommended Actions

 

 

 

 

 

Power indicator off

▪ Press the power button again and check whether

 

 

 

 

the power is on.

 

Check whether the power switch on the back side of the display is on.

Check whether the power cord is well connected.

 

Red power indicator and

Check whether both the display and the selected

 

 

blank screen

 

video device, or the computer, are on.

 

 

 

▪ Check whether the signal cable is well connected.

 

 

 

▪ Check whether the signal cable is undamaged.

 

 

 

▪ When computer is in use, check whether the

 

 

 

 

computer is waken by clicking any key on the

 

 

 

 

keyboard or moving the mouse.

 

 

 

▪ Check whether the video device, or the computer,

 

 

 

 

is working well by connecting it to another display,

 

 

 

 

if available.

 

 

Remote controller

Ensure no obstruction between the display and the

 

 

malfunctions

 

remote controller.

 

 

 

▪ Check whether the batteries are installed correctly

 

 

 

 

to the correspondent polarities.

 

 

 

Install new batteries.

 

 

Screen too bright, too

Check whether the signal cable is undamaged.

 

 

dark, or colour error

Use “Reset” function in the Picture item of the

 

 

 

 

OSD menu.

 

 

Screen image bouncing,

Check whether the signal cable is well connected.

 

 

rolling, or with

Move away electrical devices that may cause

 

 

water-flowing pattern

 

electromagnetic interference.

 

 

Screen image blurry or

Check whether the video signal cable is well

 

 

fuzzy

 

connected.

 

 

 

▪ Use “Auto Adjust” function for VGA input.

 

 

No sound or low sound

Check whether the audio cable is well connected.

 

 

level

 

For some video devices and computers, the audio

 

 

 

 

signal is NOT transmitted over the HDMI interface.

 

 

 

 

Audio cable MUST be connected in this case.

 

 

 

▪ Adjust the volume level.

 

 

 

▪ For PC sound, check whether the sound card and

 

 

 

 

its driver are properly installed and activated.

 

 

TV screen double image,

Check whether the TV signal cable is well

 

 

snowing, or ghosting

 

connected.

 

 

 

▪ Check the antenna is undamaged.

 

 

 

▪ Check the location and direction of the antenna.

 

 

 

▪ Ensure the antenna not too old.

 

 

PC screen image not

Use “Auto Adjust” function.

 

 

centred or sized properly

 

 

 

 

 

 

 

 

ASUS LED TV Monitor T1 Series

27

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Contents LED TV Monitor T1 Series User’s Manual Copyright 2010 ASUSTeK Computer INC. All Rights Reserved Contents Canadian Department of Communications Statement Federal Communications Commission StatementSafety Information Conventions used in this guide Following symptoms are normal with the displayAsus websites Optional documentation Where to find more informationASUSTeK Italy srl Asus France S.A.R.LAsus Nordic AB Asus Computer Benelux B.VCanada Branch Office Asus Computer International America US HeadquartersASUSTeK Computer INC Asus LED TV Monitor T1 Series Welcome Package ContentsDisplay Introduction Power button and power indicatorFront view Remote receiverTop view Splendid / Auto Adjust / Enter buttonMenu / Return /Exit button  Previous Programme / Left button Volume Up / Up button  Volume Down / Down buttonSource button Rear view Kensington Lock Audio-in for PC stereo sound to connect PC audio sourceInstalling the batteries Remote Controller IntroductionPage Assembling the Display Adjusting the Posture of the DisplayDetaching the arm/base only for 27T1EH For Vesa wall mount Turning the Display On Connecting the DisplayResolution Vertical Horizontal Frequency Setting the MonitorSetting the Television Simple Text Using TeletextTOP Text Teletext functionsProgramme List Electronic Programme Guide EPGFavourite Programme List On-Screen Display OSD Menu How to reconfigureOSD menu introduction PicturePage Sound Page Page System Display Page 22T1EH Specifications Summary24T1EH 27T1EH Phenomenon Recommended Actions Troubleshooting FAQAsus LED TV Monitor T1 Series