Asus M11AD user manual ? When using multiple monitors, only one monitor has display

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?The arrow keys on the number key pad are not working.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

?No display on the monitor.

Check if the monitor is powered on.

Ensure that your monitor is properly connected to the video output port on your computer.

If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card.

Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.

Check if your monitor is plugged to a power source properly.

Refer to the documentation that came with your monitor for more troubleshooting information.

?When using multiple monitors, only one monitor has display.

Ensure that the both monitors are powered on.

During POST, only the monitor connected to the VGA port has display. The dual display function works only under Windows.

When a graphics card is installed on your computer, ensure that you connect the monitors to the output port on the graphics card.

Check if the multiple displays settings are correct.

?My computer cannot detect my USB storage device.

The first time you connect your USB storage device to your computer,

Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.

Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.

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Chapter 8: Troubleshooting

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Contents Asus Desktop PC E8496 First Edition July Contents Chapter Using your computer Chapter Connecting to the InternetChapter Using the utilities Chapter TroubleshootingAsus Recycling/Takeback Services Federal Communications Commission StatementIC Canadian Compliance Statement Canadian Department of Communications StatementRF Equipment Notices Safety information TV Tuner on selected modelsAsus websites Asus Local Technical Support Where to find more informationConventions used in this guide Package contents Welcome Getting to know your computerEnglish Front panelRear panel Microphone port pink. This port connects to a microphoneAudio 2, 4, or 6 configuration LAN port LED indicationsAir vents. These vents allow air ventilation PS/2 mouse port green. This port is for a PS/2 mouseSetting up your computer Connecting an external monitorUsing the Asus Graphics Card on selected models only To connect an external monitor using the Asus Graphics CardUsing the onboard display output ports Connect your monitor to the onboard display output portConnecting a USB keyboard and a USB mouse Connecting the power cordTurning your computer ON/OFF Turning your computer onTurning your computer OFF To turn your computer onEnglish Starting for the first time To start for the first timeUsing the taskbar Using Windows 7 desktopUsing the Start menu Pinning programs on the Start menu or taskbar Unpinning programs from the Start menuUnpinning programs from the taskbar Pinning items on the jumplistsUsing the notification area Using Windows ExplorerManaging your files and folders Customizing icons and notificationsExploring files and folders Customizing the file/folder viewArranging your files Sorting your filesRestoring your system settings Setting up a backupAdding a new folder Backing up your filesUsing Windows 7 Action Center Using Windows UpdateSetting up a user account and password Protecting your computerActivating the anti-virus software Setting up a user’s passwordGetting Windows Help and Support For details on using Windows 8, refer to the next sections Windows apps Using the Windows UIStart screen Hotspots Hotspots on a running app Hotspots on the Start screenWith Windows apps From a running app screenFrom the Start screen Working with Windows apps Launching appsCustomizing apps Resizing appsPinning an app on the Start screen Accessing the All Apps screenLaunching the All Apps screen Charms bar Launching the Charms barInside the Charms bar Snap feature Using SnapTo use Snap Launch an app then pressOther keyboard shortcuts To turn your Desktop PC OFF Turning your Desktop PC OFFPutting your Desktop PC to sleep Entering the Bios Setup Quickly enter the BiosConnecting a USB storage device To connect a USB storage deviceInsert the USB storage device to your computer To remove a USB storage device on WindowsConnecting microphone and speakers Connecting Headphone and MicConnecting 2.1-channel Speakers To set up multiple displays Connecting multiple external displaysSetting up multiple displays Launch the Desktop mode from the Start screen On WindowsEnglish Connecting an Hdtv English Proper posture when using your Desktop PC To maintain the proper postureInsert the memory card into the card slot Using the memory card readerTo use the memory card Using the optical drive Inserting an optical discRemoving an optical disc To insert an optical discEnglish Asus PK1100 keyboard Using the keyboard on selected models onlyAsus KB34211 modern wired keyboard English Wired connection Connecting via a DSL/cable modemSet up your DSL/cable modem To connect via a DSL/cable modemConnecting via a local area network LAN To connect via a LANConfiguring the network connection Configuration options on WindowsClick OK when done Preferred and Alternate DNS serverEnglish Configuring a static IP network connection To configure a static IP network connectionWhen done, click OK Repeat steps 1 to 4 of the previous sectionTo configure a dynamic IP/PPPoE network connection Sharing CenterClick Obtain an IP address automatically and click OK Configuring a static IP network connection Wi-Fi connection on selected models only Windows Connecting to a Wi-Fi networkTo connect to a Wi-Fi network English English Using AI Suite Asus AI SuiteLaunching and configuring EPU Tool menuTo launch EPU Click Tool EPU on the AI Suite II main menu barLaunching and configuring Probe To configure ProbeTo launch Probe Click Tool Probe II on the AI Suite II main menu barLaunching and configuring Sensor Recorder To configure Sensor RecorderTo launch Sensor Recorder Click Tool Sensor Recorder on the AI Suite II main menu barUpdate menu Asus UpdateMonitor menu Launching SensorChanging the Bios boot logo MyLogoSupport screen Settings screenSystem Information screen Asus Smart Cooling System optional Configuring the Uefi Bios modelsEnter the Bios Setup program English Recovering your system Resetting your PCRecovering from a system image file Creating a USB recovery driveWhen the process is completed, click Finish Removing everything and reinstalling Windows Launch the Charms barOn Windows TroubleshootingOn Windows Click Applications tab ? When using multiple monitors, only one monitor has display ? The picture on the Hdtv is distorted Right-click , then click Eject from the menu Sounds, clickOn Windows 7, click Computer Power Display Audio SystemCPU fan has been Ensure that you are using a Update the BiosIf you know how to reinstall ReplacedAsus contact information AddressAuthorised representative Europe Address