Asus VH238H manual Troubleshooting FAQ, Possible Solution

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3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Press the button to check if the monitor is in the ON mode.

Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and

• Check if the monitor and the computer are in the

there is no screen image

ON mode.

 

• Make sure the signal cable is properly connected

 

the monitor and the computer.

 

• Inspect the signal cable and make sure none of the

 

pins are bent.

 

• Connect the computer with another available

 

monitor to check if the computer is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings via

 

OSD.

Screen image is not centered or sized properly

Press thebutton for 2~4 seconds to automatically adjust the image (for VGA input only).

Adjust the H-Position or V-Position settings via OSD (for VGA input only).

Screen image bounces or a wave

• Make sure the signal cable is properly connected to

pattern is present in the image

the monitor and the computer.

 

• Move electrical devices that may cause electrical

 

interference.

Screen image has color defects

• Inspect the signal cable and make sure that none of

(white does not look white)

the pins are bent.

 

• Perform All Reset via OSD.

 

• Adjust the R/G/B color settings or select the Color

 

Temperature via OSD.

Screen image is blurry or fuzzy

No sound or sound is low

Press the button for 2~4 seconds to automatically adjust the image (for VGA input only).

Adjust the Phase and Clock settings via OSD.

Ensure that the audio cable is properly connected to the monitor and the computer.

Adjust the volume settings of both your monitor and computer.

Ensure that the computer sound card driver is properly installed and activated.

ASUS LCD Monitor VH238H Series

3-7

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Contents User Guide Table of contents Federal Communications Commission Statement Canadian Department of Communications StatementSafety information Care & Cleaning Following symptoms are normal with the monitorConventions used in this guide Package contents WelcomeFront of the LCD monitor Assembling the monitor baseMonitor introduction 1.1 VH238HButton Rear of the LCD monitor 2.1 VH238HDetaching the arm/stand for Vesa wall mount To detach the arm/standAdjusting the monitor OSD Function Introduction How to reconfigureOSD On-Screen Display menu SplendidColor Select the image color you like from this functionImage Input Select System SetupAdjust the system configuration Select the input source from VGA, DVI, or HdmiAsus LCD Monitor VH238H Series Specifications summary ModelTroubleshooting FAQ Possible SolutionResolution Refresh Rate Horizontal Frequency Supported Timing List
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