ENGLISH
?The DVD drive cannot read a disc.
•Check if the disc is placed with the label side facing up.
•Check if the disc is centered in the tray, especially for the discs with
•Check if the disc is scratched or damaged.
?The DVD drive eject button is not responding.
1.Launch Computer from the All apps screen.z
2.
Power
Problem | Possible Cause | Action | |
|
| • Set your computer’s power voltage | |
|
| switch to your area’s power | |
| Incorrect power voltage | requirements. | |
| • Adjust the voltage settings. Ensure | ||
|
| ||
|
| that the power cord is unplugged | |
No power |
| from the power outlet. | |
Your computer is not | Press the power key on the front panel | ||
(The power | to ensure that your computer is turned | ||
turned on. | |||
indicator is off) | on. | ||
| |||
| Your computer’s power | • Ensure that the power cord is | |
| cord is not properly | properly connected. | |
| connected. | • Use other compatible power cord. | |
| PSU (Power supply unit) | Contact the ASUS Service Center | |
| about installing another PSU on your | ||
| problems | ||
| computer. | ||
|
|
Display
Problem | Possible Cause | Action | |
|
| • Connect the signal cable to the | |
No display | The signal cable is | correct display port (onboard VGA | |
not connected to the | or discrete VGA port). | ||
output after | correct VGA port on your | • If you are using a discrete VGA | |
turning the | computer. | card, connect the signal cable to | |
computer on |
| the discrete VGA port. | |
(Black screen) |
| ||
Signal cable problems | Try connecting to another monitor. | ||
| |||
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68 | Chapter 7: Troubleshooting |