Asus RTN12B1 user manual Troubleshooting

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Troubleshooting6

Troubleshooting

This troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter.

Problem		Action
I cannot access the web GUI	1.	Launch a web browser, then click Tools >
for configuring the router.		Internet Options...
	2.	Under Temporary Internet files, click
		Delete Cookies... and Delete Files...
	3.	Disable the proxy settings of the web
		browser.
The client cannot establish a	Out of Range:
wireless connection with the	•	Put the router closer to the wireless client.
router.	•	Try to change the channel settings.
	•	Try to change the channel settings.

Authentication:

•Use wired connection to connect to the router.

•Check the wireless security settings.

•Press the Restore button at the rear panel for more than five seconds.

Cannot find the router:

•Press the Restore button at the rear panel for more than five seconds.

•Check the setting in the wireless adapter such as SSID and encryption settings.

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RT-N12 B1

Chapter 6: Troubleshooting

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Contents RT-N12 B1 SuperSpeed N Router E6473 First Edition June Table of contents How this guide is organized Table of contentsAbout this guide Appendices TroubleshootingConventions used in this guide Before you proceed Package contentsSystem requirements Front panel Hardware featuresStatus indicators LANRear panel DescriptionAir vents Bottom panelMounting hooks Setting up the wireless router Using the Quick Internet Setup QISSetting up the wireless router in Router mode To set up the wireless router in Router modeSetting up the hardware Setting up the hardware RT-N12 B1 Setting up the wireless router in Repeater mode To set up the wireless router in Repeater modeSetting up the hardware RT-N12 B1 Setting up the wireless router in AP mode To set up the wireless router in AP modeSetting up the hardware RT-N12 B1 Accessing the wireless router Setting an IP address for wired or wireless clientsWindows 9x/ME Select TCP/IP then click PropertiesClick OK Windows NT4.0 Windows Click OK when done Windows XP Preferred and Alternate DNS serverWindows Vista Configuring via the web GUI To access the web GUIConfiguring via the web GUI RT-N12 B1 System status Using the Network MapInternet status Client statusCreating multiple Ssid profiles To create an Ssid profile Under System status, click AddGaming Blaster To set up the bandwidth priorityManaging bandwidth with EzQoS Internet ApplicationUpgrading the firmware To upgrade the firmwareUnder the Administration menu, click Firmware Upgrade Restoring/Saving/Uploading settings To restore/save/upload the settingsConfiguring via the web GUI RT-N12 B1 Installing the utilities To install the utilities Click Install...UtilitiesInstalling the utilities RT-N12 B1 Device Discovery To launch the Device Discovery utilityUnplug the wireless router from the power source Firmware RestorationTroubleshooting Cannot access the Internet IP address User Name adminPassword admin Domain Name BlankAsus Ddns Service Frequently Asked Questions FAQsRT-N12 B1 Troubleshooting RT-N12 B1 Asus Recycling/Takeback Services Federal Communications Commission StatementCE Mark Warning IC WarningPreamble GNU General Public LicenseLicensing information Terms & conditions for copying, distribution, & modification RT-N12 B1 Appendices RT-N12 B1 No Warranty DGT Warning Safety Warning Asus Computer International America Asus Contact informationASUSTeK Computer INC. Asia Pacific Asus Computer GmbH Germany and AustriaEurope Manufacturer ASUSTeK Computer IncAsus Computer GmbH Authorised distributors