Asus RTN12B1 user manual Cannot access the Internet

Page 39

Problem

Action

Cannot access the Internet

• Move the router closer to the wireless client.

via wireless LAN adapter.

• Check whether the wireless adapter is

 

connected to the correct wireless router.

 

• Check whether the wireless channel in use

 

conforms to the channels available in your

 

country/area.

 

• Check the encryption settings.

 

• Check if the ADSL or Cable connection is

 

correct.

 

• Retry using another Ethernet cable.

Internet is not accessible.

• Check the status indicators on the ADSL

 

modem and the wireless router.

 

• Check if the WAN LED on the wireless

 

router is ON. If the LED is not ON, change

 

the cable and try again.

When ADSL Modem “Link”

• Restart your computer.

light is ON (not blinking), this

• Refer to the Quick Start Guide of the

means Internet Access is

wireless router and re-configure the settings.

possible.

• Check if the WAN LED on the wireless

 

router is ON.

 

• Check the wireless encryption settings.

 

• Check if the computer can get the IP

 

address (via both wired network and

 

wireless network).

 

• Ensure that your web browser is configured

 

to use the local LAN, and is not configured

 

to use a proxy server.

If the ADSL “LINK” light blinks

• Ensure that all your cables are all properly

continuously or stays off,

connected .

Internet access is not possible

• Disconnect the power cord from the ADSL

- the Router is unable to

or cable modem, wait a few minutes, then

establish a connection with

reconnect the cord.

the ADSL network.

• If the ADSL light continues to blink or stays

 

OFF, contact your ADSL service provider.

Network name or encryption

• Try setting up the wired connection and

keys are forgotten.

configuring the wireless encryption again.

 

• Press the Restore button at the rear panel

 

of the wireless router for more than five

 

seconds.

Chapter 6: Troubleshooting

RT-N12 B1

39

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Contents RT-N12 B1 SuperSpeed N Router E6473 First Edition June Table of contents Table of contents About this guideHow this guide is organized Troubleshooting Conventions used in this guideAppendices Package contents System requirementsBefore you proceed LAN Hardware featuresStatus indicators Front panelDescription Rear panelBottom panel Mounting hooksAir vents Using the Quick Internet Setup QIS Setting up the wireless routerTo set up the wireless router in Router mode Setting up the wireless router in Router modeSetting up the hardware Setting up the hardware RT-N12 B1 To set up the wireless router in Repeater mode Setting up the wireless router in Repeater modeSetting up the hardware RT-N12 B1 To set up the wireless router in AP mode Setting up the wireless router in AP modeSetting up the hardware RT-N12 B1 Setting an IP address for wired or wireless clients Accessing the wireless routerSelect TCP/IP then click Properties Windows 9x/MEClick OK Windows NT4.0 Windows Click OK when done Preferred and Alternate DNS server Windows XPWindows Vista To access the web GUI Configuring via the web GUIConfiguring via the web GUI RT-N12 B1 Client status Using the Network MapInternet status System statusTo create an Ssid profile Under System status, click Add Creating multiple Ssid profilesInternet Application To set up the bandwidth priorityManaging bandwidth with EzQoS Gaming BlasterTo upgrade the firmware Under the Administration menu, click Firmware UpgradeUpgrading the firmware To restore/save/upload the settings Restoring/Saving/Uploading settingsConfiguring via the web GUI RT-N12 B1 To install the utilities Click Install...Utilities Installing the utilitiesInstalling the utilities RT-N12 B1 To launch the Device Discovery utility Device DiscoveryFirmware Restoration Unplug the wireless router from the power sourceTroubleshooting Cannot access the Internet Domain Name Blank User Name adminPassword admin IP addressFrequently Asked Questions FAQs Asus Ddns ServiceRT-N12 B1 Troubleshooting RT-N12 B1 Federal Communications Commission Statement Asus Recycling/Takeback ServicesIC Warning CE Mark WarningGNU General Public License Licensing informationPreamble Terms & conditions for copying, distribution, & modification RT-N12 B1 Appendices RT-N12 B1 No Warranty DGT Warning Safety Warning Asus Computer GmbH Germany and Austria Asus Contact informationASUSTeK Computer INC. Asia Pacific Asus Computer International AmericaAuthorised distributors Manufacturer ASUSTeK Computer IncAsus Computer GmbH Europe