Dual XDMA6540 Troubleshooting General, Unit has power , Press Eject or Reset, No Support appears

Page 32

XDMA6540 OPERATION

Troubleshooting - General

Problem

Cause

Action

 

Yellow wire not connected or incorrect

Check connections for proper

Unit will not turn on 

voltage Red wire not connected or

voltage (11-16VDC)

incorrect voltage

(no power)

 

Black wire not connected

Check connection to ground

 

 

Fuse blown

Replace fuse

 

Speaker wires not connected

Check connections at speakers

Unit has power 

One or more speaker wires touching

Insulate all bare speaker wires

(but no sound)

from each other and chassis

 

each other or touching chassis ground

ground

 

 

 

Yellow or red wire touching chassis

Check for pinched wire

 

ground

Unit blows fuses

 

Speaker wires touching chassis ground

Check for pinched wire

 

 

Incorrect fuse rating

Use fuse with correct rating

 

Unit is not mounted correctly or

Check mounting sleeve and

Excessive Skipping

backstrap is not secure

backstrap support

 

Physical defect in CD, CD-R/RW disc

Check media for scratches

ERROR-02 appears 

Disc read error or disc is in upside

Press EJECT or RESET

on display

down

 

CD will not eject

CD mechanism error

Hold EJECT for 3 seconds to

force eject the CD

 

 

PROTECT appears 

The WMA file is copy-protected by DRM

Write disc using WMA files that

on display

(Digital Rights Management)

are not copy-protected

NO FILE appears 

Selected file is not available in direct or

Repeat search using valid

on display

alphanumeric search modes

parameters

NO SUPPORT appears

An invalid ID3 tag version is present, or

Version 1.0 to 2.4 ID3 tags

and only ASCII characters are

on display

a non-ASCII character is included

supported.

 

 

 

 

 

Parental Control Lock

If the parental control lock code has been forgotten or lost, press RESET

Code Reset

located behind the front panel to reset the code to "0000".

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Contents XDMA6540 Preparation Before You StartWiring Diagram Bluetooth Microphone InputControl Locations Receiver Control Locations Remote General Operation Changing Modes Available ModesAuxiliary Inputs Reset Setting the Clock 12/24-Hour Clock Steering Wheel Interface InputColor Menu Setup MenuAudio Menu HD Radio Tuner Menu Bluetooth Menu SiriusXM Tuner MenuDisplay Seek Tuning Manual Tuning Scan Tuning Band AM/FM Tuner OperationHD Radio AM/FM Tuner Operation Connecting SiriusXM Vehicle Tuner ConnectionsSiriusXM Vehicle Tuner Operation Sold separatelyChanging Channels Band Presets Parental Control Channel SearchArtist Name Icon Song Title Icon Displayed InformationDisplay ITunes Tagging Operation Tagging MusicRequirements Overview Step Deleting All TagsTry Again Tag Transfer FailedInternal Memory Full CD Player Operation CD-R/CD-RWFolder Access Repeat Random Intro CD Player Operation MP3/WMAPlaying a song File/Folder SearchChoose a song File/Folder Compatibility and Support ID3 Tag SupportFile/Folder Limit Transfer Bit RateUSB/SD Card Operation USB / SD Card Operation File and Folder SearchRac k 15/10 Connecting an iPod/iPhone Device Controlling a Device Full ControlOperation of iPod/iPhone Controlling a Device Full Control Music SearchDevice Compatibility Made forCharacter Support Controlling a Device Manual ControlDisplaying Information Bluetooth Operation ReConnecting a Paired DeviceDisconnecting a Device Pairing Additional DevicesMaking a Phone Call Receiving and Ending Phone CallsDuring a Phone Call Bluetooth Reset Streaming Audio OperationTroubleshooting General Unit has power Press Eject or Reset No Support appearsLimited One Year Warranty What to do?Specifications Design and specifications subject to change without noticeFCC Compliance Dual Electronics Corp Toll Free