Dell M1330 owner manual Contacting Dell

Page 158

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1Visit support.dell.com.

2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3Click Contact Us on the left side of the page.

4Select the appropriate service or support link based on your need.

5Choose the method of contacting Dell that is convenient for you.

158

Getting Help

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m August RW491 Contents Customizing the Touch Pad Contents Uninterruptible Power Supplies UPSViewing the System Setup Screen Computer, Keyboard, and DisplaySwitching the Video Image From Your Computer Removing an ExpressCard or Blank Using Blank CDs and DVDsRemoving a Memory Card or Blank Contents Connecting a Network or Broadband Dell Wi-Fi Catcher Network LocatorExternal Keyboard problems Dell Technical Update ServiceMail, Modem, and Internet Problems Lockups and Software Problems104 Mobile Broadband Wireless Wide AreaReinstalling Drivers and Utilities 113 105121 144 Technical Support and Customer ServiceAutomated Order-Status Service 145Dell Technical Support Policy U.S. Only Returning Items for Warranty Repair or CreditDefinition of Dell-Installed Software Definition of Third-Party SoftwareDrivers for my computer Finding InformationWhat Are You Looking For? Find It Here Device documentationWhat Are You Looking For? Find It Here Warranty information Diagram may varyEnter the Express Service Code to Use the Service Tag to identify yourComputer when you use Direct your call when contactingSite Enter your Service Tag or productSystem, and installs the updates Other Dell customersProblem How to work with programs and filesHow to personalize my desktop Then click Help and Support Computing environmentRestore your operating system Microsoft Windows System RestoreDell PC Restore Dell PC Restore Returns your computer to an earlierAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Touch pad buttons Touch pad Media direct button Power buttonFront View About Your Computer C R O P H O N E a N D a U D I O C O N N E C T O R S V I C E S T a T U S L I G H T S Left Side View Video connectorHdmi connector Hard drive About Your ComputerAC adapter port Right Side View Wireless On/Off Switch LED indicator Battery Air vents Back ViewBottom View BatteryBattery charge/health gauge About Your Computer Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet Connection Microsoft Windows Easy Transfer Setting Up a PrinterTransferring Information to a New Computer Connecting a USB Printer Printer CablePower Protection Devices Surge ProtectorsUninterruptible Power Supplies UPS Line ConditionersUsing the System Setup Program Using the System Setup ProgramCommonly Used Options Viewing the System Setup ScreenSystem Setup Screen Diskette Drive Internal HDDPerforming a One-Time Boot USB Storage Device CD/DVD/CD-RW drive Modular bay HDDCleaning Your Computer Computer, Keyboard, and DisplayTouch Pad MouseMedia Key Combinations Using the Keyboard and Touch PadNumeric Keypad Microsoft Windows Logo Key Functions Power ManagementAdjusting Keyboard Settings Dell QuickSet Key CombinationsTouch Pad Touch padCustomizing the Touch Pad Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Using the DisplayUsing the Display Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Battery Meter Charge GaugeConfiguring Power Management Settings Conserving Battery PowerLow-Battery Warning Charging the Battery Using the Sleep Power StateReplacing the Battery To remove the batteryStoring a Battery Using a Battery Playing Media Using MultimediaUsing Multimedia Drive openingCopying CDs and DVDs DVD drive includes the following basic buttonsMedia Type Read Write Rewritable How to Copy a CD or DVDUsing Blank CDs and DVDs Adjusting the Volume Helpful TipsAdjusting the Picture Using Dell MediaDirectConnecting Your Computer to a TV Using the Hdmi Connector Dell MediaDirect buttonEnabling the Display Settings for a TV Enabling the Audio Settings for a TV ExpressCard Blanks Using ExpressCardsUsing ExpressCards ExpressCard/34Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Using the Memory Card Reader Using the Memory Card ReaderInstalling a Memory Card Memory Card BlanksRemoving a Memory Card or Blank Setting Up and Using Networks Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Then click Help and SupportChecking Your Wireless Network Card Setting Up a NetworkWireless Local Area Network Wlan What You Need to Establish a Wlan ConnectionSetting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband CardDell Wi-Fi Catcher Network Locator Setting Up and Using Networks Security Cable Lock PasswordsSecuring Your Computer Securing Your ComputerWhen using passwords, observe the following guidelines Fingerprint Reader OptionalIf Your Computer Is Lost or Stolen Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service TroubleshootingPress and hold the Fn key while turning the computer on During the assessment, answer any questions that appearInsert your Drivers and Utilities media Option Function Express Test Problem quicklyTest based on the symptom of the problem you are having Express Test first to increase the possibility of tracingDell Support Utility Drive Problems Hardware Problems onProblems writing to a CD-RW or DVD+/-RW drive Optical drive problemsHard drive problems Mail, Modem, and Internet Problems Error Messages Do not use these characters in filenames Troubleshooting Troubleshooting Troubleshooting Contact the ExpressCard manufacturer ExpressCard ProblemsDrive and try again External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems Unexpected characters 100Computer stops responding Lockups and Software ProblemsComputer does not start Program stops responding or crashes repeatedlySolid blue screen appears Dell MediaDirect problemsMenu to access Dell MediaDirect Help 102Other software problems 103Run the Dell Diagnostics see Dell Diagnostics on Memory ProblemsNetwork Problems 104105 Power ProblemsMobile Broadband Wireless Wide Area Network Wwan 106 107 Printer ProblemsScanner Problems No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers Shut down the computer Disconnect the mouse Touch Pad or Mouse ProblemsNo sound from headphones 109Video and Display Problems If the display is blank111 If the display is difficult to readGlare, which can cause poor picture quality If only part of the display is readable What Is a Driver?Drivers 113 Reinstalling Drivers and UtilitiesIdentifying Drivers Troubleshooting 115 Troubleshooting Software and Hardware ProblemsManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways 117 Using Dell PC Restore by Symantec116 did not resolve your operating system problem Troubleshooting 119 Using the Operating System MediaBefore You Begin Troubleshooting Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended ToolsBefore Working Inside Your Computer Hard Drive 123Removing the Hard Drive 125 Replacing the Hard DriveReturning a Hard Drive to Dell Hinge Covers and Center Control Cover Removing the Hinge Covers and Center Control Cover127 Center control coverReplacing the Hinge Covers and Center Control Cover 129 KeyboardRemoving the Keyboard Plastic securing bar Replacing the KeyboardM2 x 2-mm screw Keyboard Keyboard tabs 131 MemoryRemoving the Dimm 1 Memory Module M2.5 x 5-mm screw Securing clips Replacing the Dimm 1 Memory Module133 Removing the Dimm 2 Memory Module Tab135 Replacing the Dimm 2 Memory Module 137 Subscriber Identity Module Wireless Mini-CardsBattery bay 139 Captive screw Adding and Replacing PartsRemoving a Wlan Card Wlan Card M2 x 3-mmscrew 3 antenna cable connectors Disconnect the antenna cables from the Wlan card141 Replacing a Wlan CardRemoving a Mobile Broadband or Wwan Card Captive screw Disconnect the two antenna cables from the Wwan card142 Replacing a Wwan Card 143144 Flash Cache Module FCMRemoving the FCM FCM CardRemoving the Card Internal Card With Bluetooth Wireless TechnologyReplacing the FCM 145146 Coin-Cell BatteryReplacing the Card Card Securing tabs CableCoin-cell battery Removing the Coin-Cell BatteryReplacing the Coin-Cell Battery 147148 Dell QuickSet Dell QuickSet149 150 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 151152 Travel TipsTraveling by Air 153 Getting HelpObtaining Assistance Getting HelpTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Product Information156 Returning Items for Warranty Repair or CreditBefore You Call 157 Contacting Dell Specifications 159Memory Memory module connector 160161 Two 4-pin USB 2.0-compliant connectorTV support Ntsc or PAL in Hdmi modes Specifications LCD interface1280 x 800 at 262 K colors Headphones/speakers connector162 Refresh rate 60 Hz90/107 Japan 1632235 mm Information on battery life Reduced under certain power-intensiveConditions see Power Problems on 16490W 165Continuous 62 a 90 W continuous166 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsAppendix 167FCC Class B FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals 168Macrovision Product Notice 169170 Glossary 171172 173 174 175 176 177 178 179 180 181 182 183 184 185 Video resolution See resolution 186187 188 Index Index189 Index 191 Index 193 Index 195 196
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M1330 specifications

The Dell XPS M1330 is a highly regarded laptop that gained popularity for its combination of portability, performance, and style. Released in the late 2000s, it became a favorite among students and professionals alike. With a sleek and compact design, the M1330 features a 13.3-inch display, which strikes a balance between size and usability, making it easy to carry yet large enough for productive tasks.

One of the standout characteristics of the M1330 is its lightweight frame, weighing in at just about 3.5 pounds. This portability is complemented by its robust build quality, featuring a high-quality aluminum chassis that provides both aesthetics and durability. The laptop is available in a variety of colors, allowing users to express their personal style.

In terms of performance, the M1330 can be configured with various Intel Core 2 Duo processors, ranging from the T5250 to the more powerful T8300. This flexibility in processing power allows users to choose a model that best fits their needs, whether for basic tasks or more demanding applications. The laptop also supports up to 4GB of RAM, making multitasking smoother.

The M1330 is equipped with NVIDIA GeForce 8400M GS graphics, offering an improved visual experience for casual gaming and multimedia. This helps enhance the user experience for watching videos and playing games while maintaining a decent battery life.

Connectivity options are robust for its time, featuring multiple USB ports, an HDMI output for external displays, and a built-in webcam for video conferencing. The wireless capabilities are supported by Wi-Fi and Bluetooth, ensuring users stay connected to the internet and their devices.

Dell paid considerable attention to the M1330’s keyboard and trackpad design, both of which are comfortable and responsive. The keyboard layout is well-spaced, contributing to a pleasant typing experience.

Additionally, the M1330 introduced the innovative Dell Media Direct feature, which allows users quick access to multimedia functions without booting into the full operating system, making it convenient for quick media playback.

In conclusion, the Dell XPS M1330 is a versatile laptop that effectively blends style, performance, and portability. Its combination of features makes it a timeless choice for those in need of a reliable and attractive laptop for everyday use, even in today’s fast-paced technological landscape.