Dell M1330 Lockups and Software Problems, Computer does not start, Computer stops responding, 101

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Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The computer does not start

C H E C K T H E A C A D A P T E R Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer.

A program stops responding or crashes repeatedly

E N D T H E P R O G R A M

1Press <Crtl><Shift><Esc> simultaneously.

2Click the Applications tab and select the program that is no longer responding.

3Click End Task.

NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then

reinstall the program. Software usually includes installation instructions in its documentation or on a CD or DVD.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m August RW491 Contents Viewing the System Setup Screen Uninterruptible Power Supplies UPSCustomizing the Touch Pad Contents Computer, Keyboard, and DisplaySwitching the Video Image From Your Computer Removing an ExpressCard or Blank Using Blank CDs and DVDsRemoving a Memory Card or Blank Contents Dell Wi-Fi Catcher Network Locator Connecting a Network or BroadbandMail, Modem, and Internet Problems Dell Technical Update ServiceExternal Keyboard problems Lockups and Software ProblemsReinstalling Drivers and Utilities 113 Mobile Broadband Wireless Wide Area104 105121 Automated Order-Status Service Technical Support and Customer Service144 145Definition of Dell-Installed Software Returning Items for Warranty Repair or CreditDell Technical Support Policy U.S. Only Definition of Third-Party SoftwareWhat Are You Looking For? Find It Here Finding InformationDrivers for my computer Device documentationDiagram may vary What Are You Looking For? Find It Here Warranty informationComputer when you use Use the Service Tag to identify yourEnter the Express Service Code to Direct your call when contactingSystem, and installs the updates Enter your Service Tag or productSite Other Dell customersHow to personalize my desktop Then click Help and Support How to work with programs and filesProblem Computing environmentDell PC Restore Dell PC Restore Microsoft Windows System RestoreRestore your operating system Returns your computer to an earlierAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Touch pad buttons Touch pad Media direct button Power buttonFront View About Your Computer C R O P H O N E a N D a U D I O C O N N E C T O R S V I C E S T a T U S L I G H T S Hdmi connector Video connectorLeft Side View Hard drive About Your ComputerAC adapter port Right Side View Wireless On/Off Switch LED indicator Back View Battery Air ventsBottom View BatteryBattery charge/health gauge About Your Computer Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet Connection Microsoft Windows Easy Transfer Setting Up a PrinterTransferring Information to a New Computer Printer Cable Connecting a USB PrinterSurge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies UPSUsing the System Setup Program Using the System Setup ProgramSystem Setup Screen Viewing the System Setup ScreenCommonly Used Options Diskette Drive Internal HDDUSB Storage Device CD/DVD/CD-RW drive Modular bay HDD Performing a One-Time BootComputer, Keyboard, and Display Cleaning Your ComputerMouse Touch PadMedia Key Combinations Using the Keyboard and Touch PadNumeric Keypad Adjusting Keyboard Settings Power ManagementMicrosoft Windows Logo Key Functions Dell QuickSet Key CombinationsTouch pad Touch PadCustomizing the Touch Pad Adjusting Brightness Using the DisplaySetting Display Resolution and Refresh Rate Using the DisplayUsing the Display Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Microsoft Windows Battery MeterConfiguring Power Management Settings Conserving Battery PowerLow-Battery Warning Using the Sleep Power State Charging the BatteryTo remove the battery Replacing the BatteryStoring a Battery Using a Battery Using Multimedia Using MultimediaPlaying Media Drive openingDVD drive includes the following basic buttons Copying CDs and DVDsMedia Type Read Write Rewritable How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Adjusting the VolumeUsing Dell MediaDirect Adjusting the PictureDell MediaDirect button Connecting Your Computer to a TV Using the Hdmi ConnectorEnabling the Display Settings for a TV Enabling the Audio Settings for a TV Using ExpressCards Using ExpressCardsExpressCard Blanks ExpressCard/34Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Installing a Memory Card Using the Memory Card ReaderUsing the Memory Card Reader Memory Card BlanksRemoving a Memory Card or Blank Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks Then click Help and SupportWireless Local Area Network Wlan Setting Up a NetworkChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkDell Wi-Fi Catcher Network Locator Setting Up and Using Networks Securing Your Computer PasswordsSecurity Cable Lock Securing Your ComputerFingerprint Reader Optional When using passwords, observe the following guidelinesIf Your Computer Is Lost or Stolen Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics TroubleshootingDuring the assessment, answer any questions that appear Press and hold the Fn key while turning the computer onInsert your Drivers and Utilities media Test based on the symptom of the problem you are having Problem quicklyOption Function Express Test Express Test first to increase the possibility of tracingDell Support Utility Hardware Problems on Drive ProblemsProblems writing to a CD-RW or DVD+/-RW drive Optical drive problemsHard drive problems Mail, Modem, and Internet Problems Error Messages Do not use these characters in filenames Troubleshooting Troubleshooting Troubleshooting Contact the ExpressCard manufacturer ExpressCard ProblemsDrive and try again External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems 100 Unexpected charactersComputer does not start Lockups and Software ProblemsComputer stops responding Program stops responding or crashes repeatedlyMenu to access Dell MediaDirect Help Dell MediaDirect problemsSolid blue screen appears 102103 Other software problemsNetwork Problems Memory ProblemsRun the Dell Diagnostics see Dell Diagnostics on 104105 Power ProblemsMobile Broadband Wireless Wide Area Network Wwan 106 107 Printer ProblemsScanner Problems No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers No sound from headphones Touch Pad or Mouse ProblemsShut down the computer Disconnect the mouse 109If the display is blank Video and Display Problems111 If the display is difficult to readGlare, which can cause poor picture quality If only part of the display is readable What Is a Driver?Drivers 113 Reinstalling Drivers and UtilitiesIdentifying Drivers Troubleshooting 115 Troubleshooting Software and Hardware ProblemsManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways 117 Using Dell PC Restore by Symantec116 did not resolve your operating system problem Troubleshooting 119 Using the Operating System MediaBefore You Begin Troubleshooting Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer 123 Hard DriveRemoving the Hard Drive 125 Replacing the Hard DriveReturning a Hard Drive to Dell Removing the Hinge Covers and Center Control Cover Hinge Covers and Center Control CoverCenter control cover 127Replacing the Hinge Covers and Center Control Cover 129 KeyboardRemoving the Keyboard Plastic securing bar Replacing the KeyboardM2 x 2-mm screw Keyboard Keyboard tabs 131 MemoryRemoving the Dimm 1 Memory Module M2.5 x 5-mm screw Securing clips Replacing the Dimm 1 Memory Module133 Tab Removing the Dimm 2 Memory Module135 Replacing the Dimm 2 Memory Module 137 Subscriber Identity Module Wireless Mini-CardsBattery bay 139 Captive screw Adding and Replacing PartsRemoving a Wlan Card Disconnect the antenna cables from the Wlan card Wlan Card M2 x 3-mmscrew 3 antenna cable connectors141 Replacing a Wlan CardRemoving a Mobile Broadband or Wwan Card Captive screw Disconnect the two antenna cables from the Wwan card142 143 Replacing a Wwan CardRemoving the FCM Flash Cache Module FCM144 FCM CardReplacing the FCM Internal Card With Bluetooth Wireless TechnologyRemoving the Card 145Replacing the Card Coin-Cell Battery146 Card Securing tabs CableReplacing the Coin-Cell Battery Removing the Coin-Cell BatteryCoin-cell battery 147148 Dell QuickSet Dell QuickSet149 150 Identifying Your Computer Traveling With Your ComputerPacking the Computer 151152 Travel TipsTraveling by Air Obtaining Assistance Getting Help153 Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Product Information156 Returning Items for Warranty Repair or CreditBefore You Call 157 Contacting Dell 159 Specifications160 Memory Memory module connectorTV support Ntsc or PAL in Hdmi modes Specifications Two 4-pin USB 2.0-compliant connector161 LCD interface162 Headphones/speakers connector1280 x 800 at 262 K colors Refresh rate 60 Hz90/107 Japan 1632235 mm Conditions see Power Problems on Reduced under certain power-intensiveInformation on battery life 164Continuous 16590W 62 a 90 W continuous166 Appendix Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 167Definition of Third-Party Software and Peripherals FCC Notice U.S. OnlyFCC Class B 168169 Macrovision Product Notice170 171 Glossary172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 Video resolution See resolution187 188 Index Index189 Index 191 Index 193 Index 195 196
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M1330 specifications

The Dell XPS M1330 is a highly regarded laptop that gained popularity for its combination of portability, performance, and style. Released in the late 2000s, it became a favorite among students and professionals alike. With a sleek and compact design, the M1330 features a 13.3-inch display, which strikes a balance between size and usability, making it easy to carry yet large enough for productive tasks.

One of the standout characteristics of the M1330 is its lightweight frame, weighing in at just about 3.5 pounds. This portability is complemented by its robust build quality, featuring a high-quality aluminum chassis that provides both aesthetics and durability. The laptop is available in a variety of colors, allowing users to express their personal style.

In terms of performance, the M1330 can be configured with various Intel Core 2 Duo processors, ranging from the T5250 to the more powerful T8300. This flexibility in processing power allows users to choose a model that best fits their needs, whether for basic tasks or more demanding applications. The laptop also supports up to 4GB of RAM, making multitasking smoother.

The M1330 is equipped with NVIDIA GeForce 8400M GS graphics, offering an improved visual experience for casual gaming and multimedia. This helps enhance the user experience for watching videos and playing games while maintaining a decent battery life.

Connectivity options are robust for its time, featuring multiple USB ports, an HDMI output for external displays, and a built-in webcam for video conferencing. The wireless capabilities are supported by Wi-Fi and Bluetooth, ensuring users stay connected to the internet and their devices.

Dell paid considerable attention to the M1330’s keyboard and trackpad design, both of which are comfortable and responsive. The keyboard layout is well-spaced, contributing to a pleasant typing experience.

Additionally, the M1330 introduced the innovative Dell Media Direct feature, which allows users quick access to multimedia functions without booting into the full operating system, making it convenient for quick media playback.

In conclusion, the Dell XPS M1330 is a versatile laptop that effectively blends style, performance, and portability. Its combination of features makes it a timeless choice for those in need of a reliable and attractive laptop for everyday use, even in today’s fast-paced technological landscape.