Samsung SUR40 manual Introduction, Scope, Specific criteria for enclosures

Introduction

The Samsung SUR40 for Microsoft® Surface® (“SUR40”) unit enables people to communicate,

collaborate and connect by easily interacting with digital content using touch and physical objects. SUR40 is designed in a revolutionary horizontal table-like form that enables people to interact with the display from any point around the device, and can also be mounted vertically or on a tilt. The device can be customized by designing an external enclosure or kiosk that cohesively integrates the unit into your environment and at the same time entices people to interact with it. The custom enclosure should be designed allowing the device to be embedded while maintaining complete access for service. If you choose to customize the exterior of the unit with a custom enclosure, this document provides important guidelines to follow during the design process.

Scope

This document is intended to provide guidelines that will allow you to create a customized experience for your specific venue.

Specific criteria for enclosures

When you design a custom enclosure, you must consider a number of specific criteria. Note: Embedding a SUR40 device into an “enclosure” must not cause the device to operate outside of its’ designed specifications. Additionally, the enclosure must not obstruct an authorized service technician from providing on-site service to that unit. Unless otherwise negotiated, doing so may void the warranty or increase service costs.

Details of limitations include the following:

1.Do not modify the physical components of the unit. You should not modify device in any way including, but not limited to, the external housing or top border, power cords, or any internal components. The device is certified and compliant per international regulatory agencies. Modification may void the certification and the warranty.

2.The unit must be accessible by a technician. Access to service the device has been provided by an access panel attached to the back of the device. Please note one exception; it is permissible to obstruct the device access panel only when attached to a VESA approved mount. This would not require difficult disassembly.

3.No more than two people should be required to remove the unit from an enclosure. If more than two people are needed, the enclosure must allow easy access or removal by mechanical means, such as hydraulic cylinder jacks or removable panels.

4.The device serial number is located on the access panel. Please ensure it is accessible and readable.

5.Please read the warranty; any custom enclosures that violate the warranty may void the warranty.

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