troubleshooting
Is it okay to insert another type of USIM card when using the dongle?
No. The dongle only works with the USIM card provided by your service provider. It will not work with other USIM cards.
Why do I get a slow connection while I am using HSDPA?
HSDPA is a shared data service. You may experience slower connections when several users in the same area are accessing the HSDPA service.
Why won’t my computer recognise my USB devices when I plug two of them together?
The computer cannot recognise two devices at the same time. Connect and disconnect USB device one at a time.
Can I connect the dongle to a printer or fax?
You must connect the dongle to a PC. Then, you can use a printer or fax that is also connected to the PC.
Will the dongle work with my PC operating system?
The dongle will work on Windows 2000/XP/Vista.
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