Samsung SP-M225, SP-M255, SP-M20, SP-M275, SP-M305 specifications Before Requesting Service

Page 72

5 Troubleshooting

5-1 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

 

Symptoms

Troubleshooting

 

 

 

Installa-

No Power.

Check the power cable connections.

tion and

 

 

I want to install my projector on the ceiling.

The ceiling installation bracket is sold separately. Contact your

Connec-

 

local product distributor.

tion

 

 

 

 

External Source can not be selected.

Be sure that the video cable or cables are properly connected

 

 

to the correct jack or jacks on both ends. If the device is not

 

 

connected properly, it can not be selected.

 

 

 

Menu and

Remote control does not work.

Be sure that the proper external source is selected.

Remote

 

Check the battery in the remote. If there is something wrong

Control

 

 

with it, replace it with a new battery of the recommended size.

 

 

 

 

Be sure to aim the remote at sensor on the back of the unit and

 

 

at a distance of no more than approximately 32.8 feet(10 m).

 

 

Remove any obstacles between your remote control and the

 

 

product.

 

 

Direct light from 3-way light bulbs or other lighting devices on

 

 

the remote sensor of the projector may affect the sensitivity

 

 

and cause the remote control to malfunction.

 

 

Check if the remote control battery compartment is empty.

 

 

Check whether the LED indicator on the top of the projector is

 

 

turned on.

 

 

 

 

I cannot select a menu.

Check if the menu is displayed in gray. Gray-colored menu

 

 

items are unavailable.

 

 

 

Troubleshooting

5-1

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Contents LCD Projector Table Of Contents More Information Using this Manual Before You StartIcons used in this manual Copyright NoticeCare and Maintenance Cleaning the Surface and the LensCleaning Inside the Projector Safety Precautions Icons used for safety precautionsPower Related Meaning of SignsInstallation Related Usage Related Major Safety Precautions Major Safety Precautions Installation and Connection Package ContentsInstalling the Projector Leveling with Adjustable Feet Zoom and Focus Adjustment Screen Size and Projection Distance 45.7487.7 Lamp Replacement Lamp Replacement ProcedureModel Lamp Model NameReplacing and Cleaning the Filter Ventilation openingsAir intake vent Rear Side Icon NameSupported Display Modes PC Timing D-Sub/HDMIFormat Resolution Scan AV Timing D-SubAV Timing Hdmi AV Timing Video Connecting the Power Connecting with a PC and Setting up the PC Setting up the PC EnvironmentConnecting with a PC Connecting a PC using an HDMI/DVI cable Connecting an HDMI-Compatible Device Connecting an AV device using a D-Sub cable Connecting an AV device with Component output Connecting using a Video cable Connecting an External Speaker Connecting to a Network Connecting to a Dynamic IP Dhcp NetworkConnecting to a Static IP Network To use the network function, Network must be set to OnKensington Lock slot Locking the productUsing Product FeaturesFront, Upper Icon Name DescriptionRemote Control Installing Batteries in the Remote Control LED Indications LED IndicationsStatus Lamp Stand by Clearing Indicator Problems Classifica State Measures TionUsing the Screen Adjustment Menu OSD On Screen Display InputPicture Menu SUB-MENUGame mode, the text in still pictures will appear unnatural This function does not work in Media Play mode Setup Usage Setting OptionDisplayed for 1 minute whenever the projector is turned on Management using the Web Browser Network ManagementProjector Management using PC Software Using Icons Status State Action High. The projector is turned off automati Mute Off/Mute On Mutes the sound of a projector on/ off Using Connecting a USB Storage Device and Precautions Connecting a USB DevicePrecautions for using a USB storage device Media Play Function Menu displayed when you are viewing a document DocumentsMenu displayed from the Documents screen Menu Item DescriptionRotate EncodingVideo Clip Media Play Function Play Mode PhotoMenu displayed from the Photo Thumbnails screen Slideshow Setting SlideshowAspect Ratio Music Menu displayed from the Music List screenBackground Music Play MusicMovie Menu displayed from the Movie List screenMenu displayed when playing a movie Play MovieSubtitle Setting Settings Update/Reset Tact Samsung via Email vdswmanager@samsung.comFirmware Update Before Software UpgradeTo upgrade software Supported File Formats Supported File FormatsFile Extension Supported FormatName File Extension Format Before Requesting Service Screen ExternalSource Network Check whether the correct network card in the PC has beenMedia Play FunctionSpecifications SP-M205 / SP-M225 / SP-M255SP-M275 / SP-M305 SP-M275 SP-M305RS232C Command Table Communication Format Complies with the RS232C StandardSerial Communication Protocol Command Table Control Item CMD1 CMD2 CMD3 ValueControl Item CMD1 CMD2 CMD3 Value IRE/NOR ECO Control Item CMD1 CMD2 CMD3 Value ไทย Control Item CMD1 CMD2 CMD3 Value Contact Samsung Worldwide North AmericaLatin America EuropeCIS Asia PacificMiddle East & Africa Correct Disposal Europe only Correct disposal of batteries in this product Europe only