Samsung ML-167X A a B b C, Common Windows problems, Common Linux problems, Troubleshooting, Curl

Page 55
Character Voids

 

 

Condition

Suggested Solutions

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

 

characters that should be solid black:

 

 

A

 

If you are using transparencies, try another

 

 

 

type of transparency. Because of the

 

 

 

composition of transparencies, some

 

 

 

character voids are normal.

 

 

 

You may be printing on the wrong surface of

 

 

 

the paper. Remove the paper and turn it

 

 

 

over.

 

 

 

The paper may not meet paper

 

 

 

 

 

 

 

 

specifications. (See "Print media

 

 

 

 

specifications" on page 61.)

 

 

Horizontal stripes

If horizontally aligned black streaks or smears

 

 

 

 

appear:

 

 

A a B b C

 

The toner cartridge may be installed

 

 

A a B b C

 

improperly. Remove the cartridge and

 

 

 

reinsert it.

 

 

A a B b C

 

The toner cartridge may be defective.

 

 

 

 

Remove the toner cartridge and install a new

 

 

A a B b C

 

 

 

 

one. (See "Replacing the toner cartridge" on

 

 

A a B b C

 

page 57.)

 

 

 

 

If the problem persists, the machine may

 

 

 

 

 

 

 

 

require repair. Contact a service

 

 

 

 

representative.

 

 

Curl

If the printed paper is curled or paper does not

 

 

 

 

feed into the machine:

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Change the printer option and try again. Go to Printing Preferences, click Paper tab,

 

and set type to Thin. (See "Opening printing

 

preferences" on page 33.)

 

 

 

Common Windows problems

 

 

 

Condition

Suggested solutions

 

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the startup group, then restart

during installation.

Windows. Reinstall the printer driver.

“General Protection

Close all other applications, reboot Windows

Fault”, “Exception

and try printing again.

OE”, “Spool 32”, or

 

 

“Illegal Operation”

 

 

messages appear.

 

 

“Fail To Print”, “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the machine finishes

occurred” messages

printing. If the message appears in ready mode

appear.

or after printing has been completed, check the

 

connection and/or whether an error has

 

occurred.

 

 

 

Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

Common Linux problems

condition

Suggested solutions

 

 

The machine does

Check if the printer driver is installed in your

not print.

system. Open the Unified Driver Configurator

 

and switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occur.

 

Check if your application is not using a special

 

print option such as “-oraw”. If “-oraw” is

 

specified in the command line parameter,

 

then remove it to print properly. For Gimp

 

front-end, select “print” -> “Setup printer” and

 

edit the command line parameter.

The machine does

It is a known problem that occurs when a color

not print whole

machine is used on version 8.51 or earlier of

pages, and output is

Ghostscript, 64-bit Linux OS, and has been

printed on half the

reported to bugs.ghostscript.com as Ghostscript

page.

Bug 688252. The problem is solved in AFPL

 

Ghostscript v. 8.52 or above. Download the

 

latest version of AFPL Ghostscript from

 

http://sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

I encounter the

Avoid changing print job parameters (via LPR

“Cannot open port

GUI, for example) while a print job is in progress.

device file” error

Known versions of CUPS server break the print

when printing a

job whenever print options are changed and

document.

then try to restart the job from the beginning.

 

Since Unified Linux Driver locks the port while

 

printing, the abrupt termination of the driver

 

keeps the port locked and unavailable for

 

subsequent print jobs. If this situation occurs, try

 

to release the port by selecting Release port in

 

Port configuration window.

 

 

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

Troubleshooting_ 55

Image 55
Contents imagine the possibilities Thank you for purchasing a Samsung productMono Laser Printer User’s GuideCopyright copyrightIMPORTANT SAFETY SYMBOLS safety informationOPERATING ENVIRONMENT OPERATING METHOD MAINTENANCE / CHECKING INSTALLATION / MOVINGSUPPLY USAGE regulatory information Laser Safety StatementOzone Safety Power SaveThe United States of America only RecyclingChina only Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Russia only Turkey only Germany onlyCanadian Radio Interference Regulations EC Certification Declaration of Conformity European CountriesImportant warning Approvals and CertificationsRegulatory information About this user’s guide about this user’s guideConvention CancelGuide Finding more informationInstallation QuickPrint with excellent quality and speed features of your new productSpecial Features Features of your new productIncluded Features by ModelHigh Speed USB Duplex 2-sided printing ManualFront view introductionMachine overview This chapter gives you an overview of your machineRear view Control panel overview The machine is in power saver Understanding the status LEDIntroducing the useful buttons ErrorPower On/Off Turning on the machineCancel print job Supplied software Setting up the hardwarePrinting a configuration sheet getting startedMacintosh Installing USB connected machine’s driverSystem requirements WindowsSearch again 3. Select Install nowHelp 14. Click Add on the Printer List 13. Open the Applications folder Utilities Print Setup Utilityh Select Uninstall and click Uninstall root@localhost root#cd /opt/Samsung/mfp/uninstall3. Select All programs Accessories Windows Explorer Sharing your machine locallyroot@localhost uninstall#./uninstall.sh d Click Uninstall 5. Double click cdroot Linux smartpanel install.shFrom your computer basic setupSetting the default tray and paper Using The power saving featureGuidelines for selecting the print media media and traySelecting print media Changing the tray sizeTray Loading paper in the trayManual feeding in the tray Thin Printing on special mediaPlain Thick1 Acceptable 2 Unacceptable EnvelopesTransparencies LabelsFace up Using the output supportCard stock/Custom-sized paper Letterhead/Preprinted paperThis chapter explains common printing tasks Printer driver featuresprinting Basic printingPrint Canceling a print jobUsing a favorite setting Opening printing preferencesPrinting posters Using helpUsing special print features Printing multiple pages on one sheet of paperNone Using watermarksChange percentage of your document Fitting your document to a selected paper sizeEditing a watermark Using overlaysPrint quality options Using an overlayMacintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRNLayout Changing printer settingsPrinter Features Printer SettingsPrinting files Configuring printer propertiesLinux printing Printing from applicationsConnection This option allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab Understanding Samsung Easy Printer Manager Using Samsung Easy Printer Manager Windows onlymanagement tools Introducing useful management toolsTroubleshooting Guide when an error Using Samsung Printer Status Windows onlyUsing the Smart Panel program Macintosh and Linux only Samsung Printer Status overviewUnderstanding Smart Panel Using the Unified Linux Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver ConfiguratorSwitches to Printers configuration Printers configuration windowPorts configuration Printers configuration has the two tabs Printers and ClassesRelease port Releases the selected port Refresh Renews the available ports listCleaning the inside maintenanceCleaning a machine Cleaning the outsideUse of non-Samsung and refilled toner cartridge Storing the toner cartridgeTips for moving & storing your machine Handling instructionsClearing paper jams troubleshootingRedistributing toner Tips for avoiding paper jamsInside the machine In traypower Solving other problemsPower problems Plug in the power cord and pressPaper sticks Paper feeding problemsPrinting problems Paper jams duringthe wrong selects printmaterials from in the PrintingDropouts Printing quality problemsLight or faded print Toner specksMisformed characters Page skew A a B b C A a B b C A a B b C A a B b C A a B C cbBackground scatter Toner particles are around bold characters or picturesduring installation Common Windows problemsCommon Linux problems A a B b CUpdate your Mac OS to Mac OS X 10.3.3. or Common Macintosh problemsPrinting the PDF file as an image may enable It will take longer to print when you print aAvailable supplies How to purchaseAvailable maintenance parts suppliesDo not touch the drum located in the toner cartridge or imaging unit. Use the handle on the cartridge to avoid touching this area Electrical specifications specificationsHardware specifications Environmental specificationsPower consumption Thin paper Print media specificationsPlain paper Thick paperContact SAMSUNG worldwide contact samsung worldwideContact SAMSUNG worldwide Web Site glossary DIMM Hard Disk Drive HDD, commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces Modem SMTP Glossary