Samsung SCX-4100 manual Printing Problems, Condition Possible cause Suggested solutions

Printing Problems

Condition		Possible cause	Suggested solutions
The machine	The machine is not		Check the power cord connections. Check
does not print.	receiving power.		the power switch and the power source.
	The machine is not		Select Samsung SCX-4100 Series as
	selected as the default		your default printer in your Windows.
	printer.
	Check the machine for		After locating the problem, clear it.
	the following:		• Close the cover.
	• The front or rear		• Clear the paper jam. See page 8.2.
		cover is not closed.	• Load paper. See page 1.8.
	•	Paper is jammed.	• Install the toner cartridge. See page 1.6.
	•	No paper is loaded.	If a printer system error occurs, contact
	•	The toner cartridge
			your service representative.
		is not installed.
	The connection cable		Disconnect the printer cable and
	between the computer		reconnect it.
	and the machine is not
	connected properly.
	The connection cable		If possible, attach the cable to another
	between the computer		computer that is working properly and
	and the machine is		print a document. You can also try using a
	defective.		different printer cable.
	The port setting is		Check the Windows printer setting to
	incorrect.		make sure that the print job is sent to the
			correct port, for example, LPT1. If the
			computer has more than one port, make
			sure that the machine is attached to the
			correct one.
	The machine may be		Check the printer properties to ensure
	configured incorrectly.		that all of the print settings are correct.
	The printer driver may		Remove the printer driver and then
	be incorrectly		reinstall it; see page 1.16 and page 1.16
	installed.		respectively.
	The machine is		Check the display message on the control
	malfunctioning.		panel to see if the machine is indicating a
			system error.

8.10TROUBLESHOOTING