Samsung SRP-275 Printer stops printing, You want to check the operation of the printer by itself

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SRP-275

11-3 The printer stops printing

•If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 5 for instructions on installing or replacing the paper roll.

•If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on. If the LED is still blinking, call your supervisor or a service person.

•Turn off the printer and check for a paper jam. To clear paper jam, follow the steps below:

1)Turn off the printer and open the rear cover of the printer.

2)Remove the jammed paper and reload the paper roll as described in Chapter 5.

3)Close the rear cover.

4)Turn on the printer.

11-4 You want to check the operation of the printer by itself

• Self test

Try to run the self test to check that the printer works properly. See the self test instructions in Chapter 8 to run the self test. If the self test does not work, contact your supervisor or a service person.

If the self test works properly, check the following:

1)Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer.

2)The data transmission settings may be different between the printer and computer. Make sure that the printer’s DIP Switch settings for data transmission are the same as the computer’s. You can see the printer’s interface settings on your self test printout.

NOTES

If the printer still does not print, contact your dealer or a qualified service person.

11-5 Printing is poor

Check the state of ribbon cassette. If the ribbon cassette life ends, replace the ribbon cassette as described in Chapter 4.

NOTES

If the printer is still poor, contact your dealer or a qualified service person.

Rev. 1.04

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Contents SRP-275 Do not plug several products in one multi-outlet SRP-275 Safety PrecautionsTo Unplug SRP-275SRP-275 Label Material SRP-275 EMC and Safety standards AppliedCE Marking Waste Electrical and Electric Equipment WeeeSRP-275 Introduction Front viewRear view SRP-275 Table of Contents SRP-275 Setting Up the Printer UnpackingChoosing a place for the printer Paper OUT LED Red Color Using the operation panelControl panel Power LED Green Color Error LED Red ColorConnect the AC adapter according to the following procedure SRP-275 Connecting the cablesConnecting the AC Adaptor Connecting the Interface cable and Drawer kick-out cableDrawer kick-out Interface connectorConnector Serial Interface RS-232CParallel Interface IEEE1284 Pin no Source Compatibility mode Nibble mode Byte modePin No Description Direction USB InterfaceEthernet Interface Drawer kick-outSRP-275 Setting the Switches Setting the DIP SwitchDIP Switch setting for EpsonESC/POS mode International Character Selection DSW Code Country DIP Switch setting for CitizeniDP 3550 modeEmulation Selection DSW 1-1 DIP Switch setting for StarSP500 modeChanging the DIP Switch setting Off Setting the Memory SwitchesMemory Switch setting for EpsonESC/POS mode Memory Switch FunctionSerial communication Function Selectable value Customize value Function Selectable valueExample of Memory Switch setup sheet Memory Switch Setup ModeProcedure of Memory Switch setting Memory Switch setting for Star mode SettingsFunction Class Default Settings Dbcs Function Memory Switch BitMSW 2-A Memory Switch Bit FunctionCharacter Table *2 Memory Switch Bit Function Reserved SRP-275 Ribbon Cassette Installation SRP-275 Roll Paper Installation SRP-275 Changing the paper width SRP-275 Installing the wall mount Option SRP-275 Self Test To use the hexadecimal dump feature, follow these steps SRP-275 Hexadecimal DumpingHexadecimal dump Ribbon cassette specification SpecificationPrinting specification Paper specificationsElectrical characteristics ReliabilityEnvironment conditions Weight Dimensions & weightOptional features DimensionsError Description Error LED blinking pattern Recovery SRP-275 Appendix TroubleshootingError LED blinking pattern Recoverable errorsIf any of the lights are on, please check the following Printer does not start printingSelf test Printer stops printingYou want to check the operation of the printer by itself Printing is poor
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SRP-275 specifications

The Samsung SRP-275 is a reliable and versatile thermal printer designed to meet the needs of various industries, particularly in retail and hospitality sectors. Known for its high-speed printing capabilities and durable build, the SRP-275 is a popular choice for businesses looking to enhance their transaction processes.

One of the standout features of the Samsung SRP-275 is its printing speed, capable of delivering receipts and tickets at an impressive rate. This efficiency helps to reduce customer wait times, improving service at busy points of sale. The printer supports both 58mm and 80mm paper widths, providing flexibility in receipt sizes to accommodate different business needs.

The SRP-275 utilizes advanced thermal printing technology, which ensures that the printed output is crisp and clear. Thermal printing is known for its low maintenance requirements since it does not require ink or ribbons, reducing operating costs and hassle for users. This technology also contributes to the printer's rapid start-up time and quiet operation, which is essential in fast-paced environments.

In terms of connectivity, the Samsung SRP-275 offers multiple options, including USB, Serial, and Ethernet interfaces. This versatility allows for easy integration with existing point-of-sale systems, making it an ideal choice for businesses of all sizes. Additionally, the printer is compatible with various operating systems and can work seamlessly with different software applications.

The design of the SRP-275 is another aspect that enhances its appeal. It features a compact footprint, allowing it to fit easily into tight spaces on counter setups. Furthermore, the printer includes a built-in power supply, reducing cable clutter and enhancing ease of use.

Durability is a key characteristic of the Samsung SRP-275, built to withstand the rigors of daily use in commercial environments. Its robust casing protects the internal components and ensures longevity, which is crucial for businesses looking to minimize downtime and maintenance costs.

In conclusion, the Samsung SRP-275 thermal printer is a well-rounded solution for businesses seeking an efficient and reliable printing device. With its high-speed performance, advanced thermal technology, flexible connectivity options, and durable design, it caters to the diverse needs of industries that demand efficient printing solutions. The SRP-275 stands out as a dependable partner for enhancing transaction efficiency and customer satisfaction in retail and hospitality settings.
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