Samsung S20A300B, S24A300BL, S23A300B, S22A300B, S20A300N Troubleshooting, Monitor Self-Diagnosis

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5 Troubleshooting

5-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

5-1	Troubleshooting

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Contents Monitor Table Of Contents Page Before You Start Using this ManualIcons used in this manual Copyright NoticeExternal Surface and Screen Maintenance Custody and MaintenanceCleaning the Monitor Cleaning the MonitorIcons used for safety precautions Safety PrecautionsPower Related Meaning of SignsInstallation Related Usage Related Page Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Disassembly is in the reverse order of the assembly Connecting part may differ depending on the product model Connecting with a PCInput voltage is switched automatically To lock the product, follow these steps Kensington LockSetting the Optimal Resolution Using the productHorizontal Frequency Standard Signal Mode TableStandard Signal Mode Table MAC, 1152 x Standard Signal Mode Table Standard Signal Mode Table VESA, 1680 X Standard Signal Mode Table Horizontal Frequency Standard Signal Mode Table Horizontal Frequency Standard Signal Mode Table Horizontal Frequency Installing the Device Driver Product Operating Buttons Product Operating ButtonsIcon Description Auto Using the Screen Adjustment Menu OSD On Screen Display Top Menus Sub MenusMenu Description This menu is unavailable when Angle or Eco Saving is set Set to Off when viewing directly in front of the screen Color Size & Position SETUP&RESET Information Natural Color What is Natural Color ?Installing the Software What is MagicTune?MagicTune Removing the SoftwareInstalling the Software MultiScreen What is MultiScreen ?Monitor Self-Diagnosis TroubleshootingOn screen adjustment menu OSD does not appear Before Requesting ServiceBlank screen appears / I cannot turn the product on Image is TOO Light or TOO DarkPictures are out-of-focus Beep, beep sound is heard when booting the computerFAQ Please TRY the Following FAQSpecifications Model NameS19A300N State Normal Operation Power Saving Mode Power OFF Power Saving FunctionS19A300B Power Saving Function S20A300B Power Saving Function S20A300N Power Saving Function S22A300B Power Saving Function S23A300B Power Saving Function S24A300B Power Saving Function S24A300BL Power Saving Function North America Contact Samsung WorldwideLatin America EuropeCIS Middle East Asia PacificAfrica More Information

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