There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Check when MagicTune™ does not function properly.
MagicTune™ doesn't work properly.
Have the Windows colors been set properly?
Has the video card been set properly?
Have you installed the monitor driver?
See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.
MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.
Have you changed your PC or video graphic card?
Did you install the program?
(The maximum frequency per resolution may differ from product to product.)
Windows ME/2000/XP:
Set the colors properly at the
Control Panel → Display →
Settings.
Set the video card by referring to the video card manual.
Install the monitor driver according to the Driver Installation Instructions.
Install the monitor driver according to the Driver Installation Instructions.
*To check whether your PC is available for MagicTune™ feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.
Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.)