Samsung 933GW, 933BW user manual Check List, No images on the screen. I cannot turn on the monitor

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Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly

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Contents SyncMaster 933BW/933GW LCD MonitorNotational Conventions Safety InstructionsPower NotationalInstallation Clean Others Page Page Page Page Introduction Package ContentsUnpacking Front Your Monitor Initial SettingsEnter button RearUsing the Anti-Theft Kensington Lock Cable holding ring Connections Connecting CablesAttaching a Base Using the Stand Folding the basePage Internet web site Using the SoftwareInstalling the Monitor Driver Automatic Monitor DriverInstalling the Monitor Driver Manual Page Page Page Page Page Page How to delete the Natural Color software program How to install the Natural Color softwareNatural Color Natural Color Software Program Installation Problems MagicTune InstallationSystem Requirements Hardware UninstallDirect Functions Adjusting the MonitorOSD Lock & Unlock MagicBright MagicColor Color Effect- Image Size Customized keyOSD Function BrightnessPicture Brightness MagicBright ContrastMagicColor ColorColor Control Color ToneMode Color EffectGamma Off Grayscale Green Aqua SepiaFine Image CoarsePosition SharpnessTransparency LanguageOff Yes Setup ResetDisplay Time Sec 10 sec 20 sec 200 secAuto Source Off TimerOff On Auto Wide Image SizeInformation Auto ManualUseful Tips TroubleshootingSelf-Test Feature Check EnvironmentNo images on the screen. I cannot turn on the monitor Check ListScreen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced Check when MagicTune does not function properly Screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen MagicTune doesnt work properly Page General SpecificationsDot Acceptable PowerSaverEnvironmental considerations Plug and Play CapabilityPreset Timing Modes Display area Mm H x 255.15 mm Pixel Pitch Mm H x 0.2835 mm PowerSaver Specifications For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Latin America AppendixContact Samsung Worldwide North AmericaAsia Pacific CISMiddle East & Africa TermsAuthority Correct Disposal