Samsung 591S, 997DF, 793S, 797DF, 793MB, 795DF, 795MB, 793DF manual Symptom Check List Solutions

Check List

Note Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Symptom	Check List	Solutions
No images on the screen. I	Is the power cord connected	Check the power cord connection and
cannot turn on the monitor.	properly?	supply.
	Can you see " " on	Check the signal cable connection.
	the screen?
	If the power is on, reboot the	If the initial screen (the login screen)
	computer to see the initial	appears, boot the computer in
	screen(the login screen),	the applicable mode (the safe mode
	which can be seen.	for Windows XP/2000)
		and then change the frequency of the
		video card.
		(Refer to the Preset Display Modes)
		Note: If the initial screen (the login
		screen) does not appear, contact a
		service center or your dealer.
	Can you see " " on the	You can see this message when the
	screen?	signal from the video card exceeds the
		maximum resolution and frequency
		that the monitor can properly handle.
		Adjust the maximum resolution and
		frequency that the monitor can
		properly handle.
	There is no image on the	The monitor is in PowerSaver mode.
	screen. Is the power indicator
	on the monitor blinking at 1	Press a key on the keyboard or move
	second intervals?	the mouse to activate the monitor and
		restore the image on the screen.
I cannot see the On Screen	Have you locked the On	Unlock the OSD by pressing the
Display.	Screen Display (OSD)	MENU button for at least 10 seconds.
	Menu to prevent changes?

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