Check List
Symptom | Check List | Solutions | ||
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The screen is out of focus | Have you adjusted the | Adjust the resolution and frequency of | ||
or OSD cannot be adjusted. | resolution or frequency on | the video card. |
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| the monitor? | (Refer to the Preset Display Modes). | ||
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The screen is partially | Are there any magnetic | Enter the OSD and perform a | ||
distorted. | products such as an adapter, | "Degauss". |
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| speaker or a high voltage |
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| wire near the monitor? | Keep the monitor away from any | ||
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| magnetic products. |
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LED is blinking but no | Is the frequency properly | Adjust the frequency properly by | ||
images on the screen. | adjusted when checking the | referring to the video card manual and | ||
| Display Timing on the menu? | the Preset Display Modes. | ||
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| (The maximum frequency per | ||
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| resolution may differ from product to | ||
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| product.) |
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There are only 16 colors | Have the Windows colors | For Windows XP/ | 2000: | |
shown on the screen. The | been set properly? | Set the colors properly at the Control | ||
screen colors have |
| Panel, Display, Settings. | ||
changed after changing the |
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Has the video card been set | Set the video card by referring to the | |||
video card. | ||||
properly? | video card manual. |
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Check the following items if there is trouble with the monitor.
1.Check if the power cord and the cable are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
Note: If problems repeatedly occur, contact an authorized service center.