Samsung 2693HM, 2493HM Troubleshooting, Self-Test Feature Check, Environment, Useful Tips

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Troubleshooting

Self-Test Feature Check

Note

Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly.

Self-Test Feature Check

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer.

3.Turn on the monitor.

If the monitor is functioning properly, you will see a box in the illustration below.

This box appears during normal operation if the video cable becomes disconnected or damaged.

4.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly.

Warning Messages

If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to check the signal cable.

Environment

The location and the position of the monitor may influence the quality and other features of the monitor.

If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another room.

Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor.

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become

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Contents LCD Monitor SyncMaster 2693HM/2493HMSafety Instructions PowerNotational Notational ConventionsInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Your Monitor Initial Settings OthersFront Menu button MenuPower Indicator RearPower S/W Page Connecting Hdmi Connecting CablesConnections Connecting Using a DVI to Hdmi Cable Connecting Using a Hdmi CableConnecting USB Option Page Connecting Headphone Using the Stand Swivel standSliding stand / Pivot stand Tilt angleAttaching a Base Page Using the Software Installing the Monitor Driver AutomaticMonitor Driver Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software How to delete the Natural Color software programAutoRotation Installation Natural Color Natural Color Software ProgramInstallation Problems MagicRotation Installation Problems MagicTuneSystem Requirements Service Packs Uninstall Direct Functions 2693HM Adjusting the MonitorOSD Lock & Unlock Page Customized key MagicBright Live Color Color Effect Image SizeOSD Function 2693HM VolumePicture Brightness Contrast MagicBright Picture Brightness ContrastMagicBright Color Live ColorColor Tone Color Control Color EffectMode 1 Mode 2 Mode GammaImage Coarse Fine SharpnessPosition OSD LanguageAdjusting the Monitor Display Time TransparencyOff On Sec 10 sec 20 sec 200 sec Setup ResetNo Yes Off Timer Image Size Auto SourceAuto Manual AV Mode Hdmi Black Level InformationDirect Functions 2493HM Page MagicBright MagicColor Color Effect Image Size OSD Function 2493HM Picture Brightness MagicBright MagicColor Color Tone Color Control Gamma Image Coarse Changes the clearance of image Menu → , → → , → → , → Menu Position OSD Position Transparency Setup Reset Customized Key Auto Source AV Mode Hdmi Black Level Adjusting the Monitor Menu → , →MENU Troubleshooting Self-Test Feature CheckEnvironment Useful TipsCheck List No images on the screen. I cannot turn on the monitorScreen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced Problems related to Audio Screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen Check when MagicTune does not function properly MagicTune doesnt work properlyPage Specifications GeneralPowerSaver Environmental considerationsPlug and Play Capability Dot AcceptablePreset Timing Modes Pixel Pitch Mm H x 0.270 mm W EPA/ENERGY Specifications For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Appendix Contact Samsung WorldwideNorth America Latin AmericaCIS Asia PacificTerms Middle East & AfricaCorrect Disposal Authority
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2693HM, 2493HM specifications

Samsung's 2493HM and 2693HM monitors are notable additions to the brand's esteemed lineup of display technologies. Designed to cater to both professional and casual users, these monitors offer a blend of advanced features, sleek designs, and cutting-edge technologies that enhance the viewing experience.

The Samsung 2493HM and 2693HM monitors come equipped with high-quality LCD panels that provide stunning visuals with a resolution of 1920x1200 pixels. This ensures crisp and vibrant images, making them suitable for a variety of tasks, from graphic design to document editing and gaming. The monitors utilize PVA (Patterned Vertical Alignment) panel technology, which not only delivers excellent color accuracy but also offers wider viewing angles compared to traditional TN panels.

One of the standout features of these monitors is their unique "Magic Bright" technology. This feature allows users to optimize the display settings for different environments by selecting pre-set modes, such as Text, Internet, Game, and Movie. This adaptability makes it convenient to switch between different applications and activities without manually adjusting settings.

In addition to their display quality, the Samsung 2493HM and 2693HM also focus on usability. The monitors include multiple connectivity options, featuring HDMI, DVI, and VGA ports, making them compatible with a wide range of devices, including PCs, gaming consoles, and Blu-ray players. The incorporation of an integrated webcam and microphone in the 2493HM model offers added convenience for video conferencing, making it a suitable choice for professionals working from home or those who frequently communicate online.

The design of both monitors is sleek and modern, with slim bezels and an adjustable stand that allows for tilting and height adjustments to ensure comfort during long usage periods. The energy-efficient features implemented in these models also contribute to reduced electricity consumption, making them environmentally friendly as well.

Overall, the Samsung 2493HM and 2693HM monitors offer an exceptional combination of performance, flexibility, and style. With their advanced display technology, extensive connectivity options, and user-friendly features, these monitors are tailored to meet the diverse needs of users in today's digital world. Whether for work or leisure, these monitors prove to be a reliable choice for various multimedia applications.
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