Samsung 2693HM, 2493HM Cannot see the On Screen Display, Screen suddenly has become unbalanced

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Troubleshooting

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1920 x 1200 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the "Not Optimum Mode", "Recommended Mode 1920 x 1200 60 Hz" message appears for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

Q:There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

A:The monitor is in PowerSaver mode.

A:Press a key on the keyboard to activate the monitor and restore the image on the screen.

A:If there is still no image, press the '/SOURCE' button. Then press any key on the keyboard again to activate the monitor and restore the image on the screen.

Q:Connected using the DVI cable?

A:You may get a blank screen if you boot the system before you connect the DVI cable, or dis- connect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.

I cannot see the On Screen Display.

Q:Have you locked the On Screen Display (OSD) Menu to prevent changes?

A:Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.

The screen shows strange colors or just black and white.

Q:Is the screen displaying only one color as if looking at the screen through a cellophane paper?

A:Check the signal cable connection.

A:Make sure the video card is fully inserted in its slot.

Q:Have the screen colors become strange after running a program or due to a crash between ap- plications?

A:Reboot the computer.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

The screen suddenly has become unbalanced.

Q:Have you changed the video card or the driver?

A:Adjust screen image position and size using the OSD.

Q:Have you adjusted the resolution or frequency to the monitor?

A:Adjust the resolution and frequency at the video card. (Refer to the Preset Timing Modes).

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Contents LCD Monitor SyncMaster 2693HM/2493HMNotational Safety InstructionsPower Notational ConventionsInstallation Clean Others Page Page Page Package Contents IntroductionUnpacking Your Monitor Initial Settings OthersFront Menu button MenuPower Indicator RearPower S/W Page Connecting Cables Connecting HdmiConnections Connecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting USB Option Page Connecting Headphone Using the Stand Swivel standTilt angle Sliding stand / Pivot standAttaching a Base Page Monitor Driver Using the SoftwareInstalling the Monitor Driver Automatic Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page AutoRotation Installation How to install the Natural Color softwareHow to delete the Natural Color software program Natural Color Natural Color Software ProgramInstallation Problems MagicTune Installation Problems MagicRotationSystem Requirements Service Packs Uninstall Adjusting the Monitor Direct Functions 2693HMOSD Lock & Unlock Page Customized key MagicBright Live Color Color Effect Image SizeVolume OSD Function 2693HMPicture Brightness Contrast MagicBright Picture Brightness ContrastMagicBright Color Live ColorColor Tone Color Control Color EffectMode 1 Mode 2 Mode GammaImage Coarse Fine SharpnessPosition OSD LanguageAdjusting the Monitor Transparency Display TimeOff On Setup Reset Sec 10 sec 20 sec 200 secNo Yes Off Timer Auto Source Image SizeAuto Manual AV Mode Hdmi Black Level InformationDirect Functions 2493HM Page MagicBright MagicColor Color Effect Image Size OSD Function 2493HM Picture Brightness MagicBright MagicColor Color Tone Color Control Gamma Image Coarse Changes the clearance of image Menu → , → → , → → , → Menu Position OSD Position Transparency Setup Reset Customized Key Auto Source AV Mode Hdmi Black Level Adjusting the Monitor Menu → , →MENU Environment TroubleshootingSelf-Test Feature Check Useful TipsCheck List No images on the screen. I cannot turn on the monitorCannot see the On Screen Display Screen shows strange colors or just black and whiteScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjusted Problems related to AudioLED is blinking but no images on the screen Check when MagicTune does not function properly MagicTune doesnt work properlyPage Specifications GeneralPlug and Play Capability PowerSaverEnvironmental considerations Dot AcceptablePreset Timing Modes Pixel Pitch Mm H x 0.270 mm W EPA/ENERGY Specifications Information For Better DisplayProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class North America AppendixContact Samsung Worldwide Latin AmericaCIS Asia PacificTerms Middle East & AfricaCorrect Disposal Authority
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2693HM, 2493HM specifications

Samsung's 2493HM and 2693HM monitors are notable additions to the brand's esteemed lineup of display technologies. Designed to cater to both professional and casual users, these monitors offer a blend of advanced features, sleek designs, and cutting-edge technologies that enhance the viewing experience.

The Samsung 2493HM and 2693HM monitors come equipped with high-quality LCD panels that provide stunning visuals with a resolution of 1920x1200 pixels. This ensures crisp and vibrant images, making them suitable for a variety of tasks, from graphic design to document editing and gaming. The monitors utilize PVA (Patterned Vertical Alignment) panel technology, which not only delivers excellent color accuracy but also offers wider viewing angles compared to traditional TN panels.

One of the standout features of these monitors is their unique "Magic Bright" technology. This feature allows users to optimize the display settings for different environments by selecting pre-set modes, such as Text, Internet, Game, and Movie. This adaptability makes it convenient to switch between different applications and activities without manually adjusting settings.

In addition to their display quality, the Samsung 2493HM and 2693HM also focus on usability. The monitors include multiple connectivity options, featuring HDMI, DVI, and VGA ports, making them compatible with a wide range of devices, including PCs, gaming consoles, and Blu-ray players. The incorporation of an integrated webcam and microphone in the 2493HM model offers added convenience for video conferencing, making it a suitable choice for professionals working from home or those who frequently communicate online.

The design of both monitors is sleek and modern, with slim bezels and an adjustable stand that allows for tilting and height adjustments to ensure comfort during long usage periods. The energy-efficient features implemented in these models also contribute to reduced electricity consumption, making them environmentally friendly as well.

Overall, the Samsung 2493HM and 2693HM monitors offer an exceptional combination of performance, flexibility, and style. With their advanced display technology, extensive connectivity options, and user-friendly features, these monitors are tailored to meet the diverse needs of users in today's digital world. Whether for work or leisure, these monitors prove to be a reliable choice for various multimedia applications.
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