Samsung PS-42A5S manual Troubleshooting Before Contacting Service Personnel

Page 48

Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the PDP Monitor and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆	Check that you have pressed the ON or OFF button on the remote
		control.
	◆	Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE button on the remote control has
		been pressed.

No picture or black and white picture	◆	Adjust the color settings.
	◆	Check that the video system selected is correct.

Sound and picture interference	◆	Plug your PDP Monitor into a different mains socket.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆	Clean the upper edge of the remote control (transmission window).
	◆	Check the battery terminals.

Screen is black and power indicator light blinks steadily.

◆On your computer check: Power, Signal Cable.

The PDP Monitor is using its power management system. Move the computer's mouse or press any key on the keyboard.

English - 48

Image 48

Contents PDP-MONITOR User Instructions Screen Image retentionChecking Parts Contents Symbols Control Panel Front of the PDP MonitorRear Panel Infrared Remote Control Inserting the Batteries in the Remote Control Assembling the Stand-BaseInstalling the Display on the Wall Attachment Panel Installation NotesTo mount the product on the wall bracket Before Using the Multiple Display Control function Connecting Speakers Ferrite Cores Switching Your PDP Monitor On and Off Choosing Your LanguageChanging the Picture Standard PIPCustomizing the Picture Settings Contrast Brightness PC or DVI ModeAdjusting the RGB Color PC Mode Preset to the PC mode by pressing the Source buttonSetting the Picture PC Mode Setting the Picture PC Mode Using Zoom function PC Mode 2 3 4 5Viewing the PC Information Positioning and Sizing the screen using Zoom Selecting the Picture SizeFreezing the Current Picture Changing the Sound StandardExtra Sound Settings Pseudo StereoActivating Panel Button Lock Activating Remote Control Button Lock Setting Up Your Personal ID Number Setting the MDC Multiple Display Control Preventing Screen Burn-in Reducing the Effects of Screen Burn Setting the Screen Burn Protection Timer Displaying the Setting Information Setting and Displaying the Current TimeSwitching the PDP Monitor On and Off Automatically Auto Power Off Setting the Film Mode Viewing the Picture in Picture PIP AV S-Video Component PC1 PC2 DVIEasy functions of the remote control Listening to the Sound of the Sub Picture Viewing an External Signal Source PC1 PC2 DVIConnecting to the Audio/Video Input Rear of the PDP MonitorConnecting to the S-Video Input Connecting to the Component InputConnecting to the DVD/DTV Receiver Input Connecting to the DVI Input Connecting to the PC InputSetting up Your PC Software Windows only Input Mode PC/DVI Power Saver PC1 mode only Troubleshooting Before Contacting Service Personnel Technical Specifications Component in L/R RCA, 2PMemo Memo After Sales Service