Samsung S19A10N user manual Troubleshooting, Monitor Self-Diagnosis

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4 Troubleshooting

4-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•After connectting the product to PC properly, if a blank screen is displayed, use the Self-Diagnosis function with the following steps.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> icon will appear on the screen.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

Troubleshooting

4-1

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Contents Monitor Table Of Contents Icons used in this manual Major Safety PrecautionsUsing this Manual Before You StartExternal Surface and Screen Maintenance Custody and MaintenanceCleaning the Monitor Cleaning the MonitorMeaning of Signs Safety PrecautionsIcons used for safety precautions Power RelatedInstallation Related Usage Related Page Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Disassembly is in the reverse order of the assembly Connecting part may differ depending on the product model Connecting with a PCTo lock the product, follow these steps Kensington LockStandard Signal Mode Table Using the productProduct Operating Buttons Product Operating ButtonsFunction Description Removing the Software What is MagicTune?Installing the Software MagicTuneMonitor Self-Diagnosis TroubleshootingBlank screen appears / I cannot turn the product on Before Requesting ServiceBeep, beep sound is heard when booting the computer FAQ Please TRY the Following FAQMore Information SpecificationsModel Name State Normal Operation Power Saving Mode Power OFF Power Saving FunctionEurope Contact Samsung WorldwideNorth America Latin AmericaCzech Asia Pacific CISAfrica Middle East