Samsung 172W manual Cannot see the On Screen Display

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User’s Manual

Troubleshooting

Check List

I cannot see the On Screen Display.

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Unlock the OSD by pressing the MENU button for at least 5 seconds.

The screen shows strange colors or just black and white.

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

Check the signal cable connection.

Make sure the video card is fully inserted in it's slot.

Reboot the computer.

The screen suddenly has become unbalanced.

Has the video card been set

Set the video card by referring to the

properly?

video card manual.

Have you changed the video card

Adjust screen image position and size

or the driver?

using the OSD.

Have you adjusted the resolution

Adjust the resolution and frequency at

or frequency to the monitor?

the video card.

 

(Refer to the Preset Display Modes).

The screen is out of focus or OSD cannot be adjusted.

The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

Have you adjusted the resolution

Adjust the resolution and frequency of

or frequency on the monitor?

the video card.

 

(Refer to the Preset Display Modes).

LED is blinking but no images on the screen.

Is the frequency properly adjusted when checking the Display Timing on the menu?

Adjust the frequency properly by referring to the video card manual and the Preset Display Modes.

(The maximum frequency per resolution may differ from product to product.)

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Have the Windows colors been

For Windows ME/XP/2000:

set properly?

Set the colors properly at the Control

 

Panel, Display, Settings.

Has the video card been set

Set the video card by referring to the

properly?

video card manual.

Have you installed the monitor

Install the monitor driver according to

driver?

the Driver Installation Instructions.

See the video card manual to see

Install the monitor driver according to

if the Plug & Play (VESA DDC)

the Driver Installation Instructions.

function can be supported.

 

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Contents SyncMaster 172W Index Notational Safety InstructionsNotation Conventions Power This may cause a fire Installation Do not place the monitor face down Clean Other Never insert anything metallic into the monitor openings Unpacking IntroductionFront Rear Connecting Your Monitor SetupSetup-For Multimedia model Attaching a base Option Windows ME Setup Microsoft Windows XP Operating System Setup How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System On-Screen Display Check List TroubleshootingCannot see the On Screen Display Troubleshooting How can I change the frequency? Question AnswerSelf-Test Feature Check Environment Self-Test Feature Check Werning MessagesUseful Tips Judging the monitors working conditionGeneral SpecificationsEnvironmental considerations EPA/ENERGY PowerSaverHorizontal Frequency Preset Timing ModesInformation SeServiceService Terms FCC Information User Instructions RegulatoryMPR II Compliance IC Compliance NoticeEuropean NoticeEurope Only PCT NoticeWhat does labelling involve? Why do we have environmentally-labelled monitors?Environmental Requirements What does labelling involve?continueLead CadmiumWhy do we have environmentally labelled computers? Environmental requirements Flame retardants TCO DevelopmentHow to delete the Natural Color software program How to install the Natural Color softwareNatural Color Natural Color Software ProgramFor Better Display Authority