Check List
Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.
Symptom
No images on the screen. I cannot turn on the monitor.
Check List | Solutions |
Is the power cord | Check the power cord connection and supply. |
connected |
|
properly? |
|
Can you see "No
Connection, Check Signal Cable" on the screen?
If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.
Check the signal cable connection.
If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.
(Refer to the Preset Timing Modes)
Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.
Can you see "Sync.
Out of Range, 68.7kHz 168Hz PP" on the screen?
You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.
Adjust the maximum resolution and frequency that the monitor can handle properly.
| There is no image | The monitor is in PowerSaver mode. |
| on the screen. | Press any key on the keyboard to activate the |
| Is the power | |
| indicator on the | monitor and restore the image on the screen. |
| monitor blinking at 1 |
|
| second intervals? |
|
I cannot see the On | Have you locked | Unlock the OSD by pressing the Menu button for at |
Screen Display. | the On Screen | least 10 seconds. |
| Display (OSD) |
|
| Menu to prevent |
|