MODELS:
Reset / Initialization
SERVICE TIP:
Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by using the various Reset and Initialization options. Before visiting the customer’s home ask the customer 1st to try the System Reset button on the control panel and if this does not resolve the issue, then they can perform an A/V Reset by pressing the Guide + Format buttons on the front panel at the same time. Then, if necessary, perform a user level Initialization by pressing
NOTE: During Initialization, the set will reboot. Wait until the Power LED stops flashing before unplugging or powering ON the TV.
Reset / Initialization Guide
Reset Name | When to use |
| How to use | Resulting Action | |
Remote | Returns the remote control TV | 1) | Set the slide switch to TV | Once the valid code has | |
Control TV | layer to normal operation. |
| position. | been entered and | |
Layer Reset |
| 2) Press and hold the POWER button until it flashes | confirmed, the temot | ||
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| ) | twice then release the button. | contrrol has been reset. | |
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| 3) | Enter the code 0 0 9 3 5. |
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Remote | Returns the volume and mute | 1) | (1) | Set the slide switch to TV position. | The remote will now |
Control TV | functions of the remote control to | 2) | (2) | Press and hold the POWER button until it | operate the TV's volume |
Volume/Mute | TV volume and mute for TV, | ) | flashes twice then release the button. | and mute when the slide | |
functions | Cable/Sat, VCR and DVD layers | 3) | (3) | Enter the code 9 9 3 VOL UP. | switch is in the TV, |
| after the Audio Lock for AV |
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| CABLE/SAT, VCR or |
| Receiver feature has been used. |
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| DVD positions. |
A/V Memory | When the audio and or video | MENU | All Audio and Video | ||
Reset, by | settings for a single input seems to |
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| settings for the individual |
individual input | be incorrect. |
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| input are reset except for |
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| the Listen To, Language, |
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| Balance and Closed |
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| Caption settings. |
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A/V Reset, all | To reset audio and video | W hile viewing the TV, press the front panel buttons | All Audio and Video | ||
inputs | adjustments for all inputs to the | GUIDE + FORMAT at the same time. | settings are reset to the | ||
| original factory settings. |
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| factory default settings. |
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| No other menu options |
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| are changed. |
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System Reset | To reset the TV when it does not | Press the SYSTEM RESET button on the front panel | TV Micro | ||
| turn on or off, does not respond to | with a pointed object such as a pencil or paperclip. | The changes made during | ||
| the remote control, front panel |
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| the current |
| buttons or has other unusual |
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| may be lost. All other |
| symptoms. |
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| previous user settings are |
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| not lost. |
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Initialize User | To reset all customer settings | Press MENU - 123 - ENTER | All customer menu | ||
Level | except |
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| options and A/V settings |
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| except |
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| factory default. |
Initialize - | To reset all customer settings | MENU - 2470. Highlight INITIALIZE and press ENTER | All customer menu | ||
Service Level |
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| options and A/V settings |
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| are reset to factory |
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| default. |
If | Press QV + 9 at the same time. | Password will be | |||
Password |
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| bypassed. If in the |
Bypass |
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| menu, enter a new |
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| password. |
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Unlock Front | To unlock the front panel if it has | Press and hold the front panel MENU button for 8 | Front Panel becomes | ||
Panel | been locked in the | seconds. | operational. Other | ||
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| settings not changed. |
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| Note: Cannot be |
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| performed while in the |
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| Low Power mode and the |
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| set is Off. |
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