Troubleshooting
Refer to the table below to check the condition. If you think that there is a problem, contact the JVC Service Center where you purchased the television.
PROBLEMS |
| CHECK | |
There is no power | • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. | ||
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There is no picture | • The antenna could be disconnected. |
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• The input mode could be set improperly. See page 66. | |||
or sound | |||
• The tuner (Auto Tuner Setup) could be set improperly. See page 35. | |||
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| • The TV station may be having difficulties. Check to see if other stations are working. | ||
| • Use the HDMI cable with HDMI logo | . See page 20. | |
| • You can not output audio using the AUDIO OUTPUT under the following conditions: | ||
| 1) When you have digital sound from an HDMI device connected to the HDMI 1 or | ||
| HDMI 2 connection on the back of your TV. (See page 20). | ||
| 2) When you have analog sound from a DVI device connected to the | ||
| AUDIO IN "FOR HDMI 1" connection. (See page 19). | ||
| • When you have an HDMI device connected to the HDMI 1 connection on the back of your | ||
| TV, your TV detects it, and blocks the analog audio signal coming into the "FOR HDMI 1” | ||
| jacks. Therefore, you can not hear any analog sound from the other device conected to the | ||
| "FOR HDMI 1" jacks, while you are viewing the images from the HDMI device. | ||
| (See page 20). |
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Remote control is not | • Check to see that the batteries are still working and properly installed. | ||
operating properly or | • Make sure the remote has a clear sight path to the TV. | ||
at all | • Check that the TV/CATV switch is in the proper position. | ||
| • You may be too far from the TV. You must be within 23 feet (7 meters). | ||
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You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 36. | ||
certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 37. | ||
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The power turns off | • Make sure the set did not become unplugged. | ||
by itself | • Perhaps the On/Off Timer is set. See page 63. | ||
| • Check to see if the Sleep Timer was set. See page 69. | ||
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It does not operate | • This television is operated by a microprocessor. It is possible that external noise or | ||
correctly | interference is causing the problem. If the television does not function correctly, remove the | ||
| electrical plug from the wall outlet and wait a while before inserting it into the wall outlet | ||
| again and operating the television. |
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The clock is wrong | • The power was interrupted and the clock was not reset. See page 62. | ||
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The color quality | • Tint and Color may be improperly adjusted. See page 57. | ||
is poor | • The Video Status mode may be turned to the wrong setting. See page 68. | ||
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There are lines | • There could be interference from another electrical appliance, such as a computer, | ||
across the picture | another TV or VCR. Move any such appliances further away from the TV. | ||
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The picture is spotted | • There could be interference from a | ||
| operating nearby. Move the antenna away from the appliance or change to a coaxial | ||
| cable connection which is less prone to interference. | ||
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There are double | • A building or passing airplane can reflect the original signal and produce a second, | ||
pictures (ghosts) | slightly delayed one. Adjust your antenna position. | ||
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Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna | ||
(image noise) | connection. If the antenna is damaged, replace it. | ||
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Screen is 80% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 46. | ||
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Stereo or bilingual | • Make sure the MTS settings are correct. See page 69. | ||
programs can't be |
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heard |
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