LG Electronics 32LG3DCH, 32LG3DDH Clone Programmer Troubleshooting, Master and Target TVs

Page 43

Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

TLL-1100A: Turn the TLL-1100A OFF and then ON.

LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to reset the clone programmer clock from a TV containing the correct time.

Notes

The TLL-1100A and LT2002 clone programmers are designed to be used with TVs containing the 221-01006 and later pro- cessors. Use with earlier TVs may give unpredictable results. Processors used before the 221-01006-04 have a limited screen display capability; they cannot display entire screens as shown in the setup instructions accompanying the clone programmer. Use the printed menu illustrations in the docu- mentation as an aid to making your programming choices.

Both Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 30.

Symptom

Possible Cause(s)

Possible Solution(s)

Clone Programmer

 

 

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A Off and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

 

 

 

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

 

 

 

Clone menu does not dis-

MPI cord not connected.

Connect MPI cord properly, and ensure good connection.

play on TV screen, TLL-

 

 

TV not turned ON.

TV must be powered ON for clone programmer to work.

1100A shows error mes-

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

sage, or LT2002 LED does

not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

 

 

 

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

 

 

 

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

 

 

 

Clone not working.

Clone programmer problem.

• Try a different clone programmer.

 

 

• Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

 

 

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

 

 

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not per-

Refer to the applicable cloning procedure(s), and make sure all

 

formed.

tasks were performed.

 

 

 

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

 

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for fifteen (15) seconds.

After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

If the TV does not display a picture (blank screen) after a few seconds, just change channels.

206-4096

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Contents Copyright 2011, LG Electronics U.S.A., Inc 206-4096 Rev GFor Customer Support/Service, please call Overloading Power CordOutdoor Antenna Grounding Antenna Grounding According to NEC, ANSI/NFPA CleaningGrounding Disconnect DeviceTable of Contents Setup Checklist TV Overview / Setup ChecklistTV Overview Wall Mounts Vesa Standard TV MountsPedestal Mounts and Stands 26/32LG3DCH 26/32LG3DDH Rear Connections Panel2 Input Side Connections Panel / RF Antenna & MPI ConnectionsSide Connections Panel RF Antenna & MPI ConnectionsMPI Card Slot MPI Card Removal / PPV Card InstallationRF Cable Controlling the TV with Serial Data Pillow Speaker SetupControlling the TV with Mechanical Switches Connect a Pillow Speaker to the LCD TV/MonitorTypical Installer Menu Installer OverviewInstaller Remote Installing Batteries in Installer RemoteInstaller Remote Control Typical Key Functions Run Auto Tuning Channel Search Commercial Mode Setup for Master TVSet Installer Menu items Set up TV featuresSet up channel banks Verify the TV setupRecommended Lock the channel lineup LG3DDH TVs only Express Script Installer Menu WizardEasy installation complete Installer Menu Items 000 through Installer MenuAccessing the Installer Menu Using the Installer MenuHospital Mode Installer Menu Items 027 throughInstaller Sequence Detailed Descriptions of Installer Menu ItemsMute Disable Caption Lock Sleep TimerFeature Level Hospital ModeAUX Status Poll RateTiming Pulse Auto CamportStart Minor Channel Atsc Tune ModeBack Lighting Atsc BandAudio Menu Notes TV Setup Menus OverviewLock Menu Notes To perform channel editing/labeling Editing/Adding Channel Icons and/or LabelsChannel Banks Overview Channels Available ChartsSetting Up Channel Banks Channel Banks Setup MenuInactive TV Setup Channel Banks SetupChannel Status Options for Channel Banks Purpose Channel Banks Worksheet Clonable Menu Features Cloning Overview / Clonable Menu FeaturesBefore you begin cloning USB Cloning Notes Cloning ProceduresLearn Setup from Master TV Teach Master TV Setup to Target TVTLL-1100A Clone Programmer TV Link TLL-1100A Cloning NotesCable Clone Clock = TV Clock = Clone is Version Optional Set the ClockLT2002 Clone Programmer LT2002 Cloning NotesFrom previous Upgrading TV/PTC Software Checking the Software VersionsReference Power Consumption Settings Camport Operation Stand-alone Reference TV Camport Auto Sense Operation26/32LG3DCH and 26/32LG3DDH TVs Only Camport Side Video Functionality ControlRGB Reference TV Aux Input ConfigurationTroubleshooting Controller Quick Check Troubleshooting Flow ChartCommercial Mode Check Master and Target TVs Clone Programmer TroubleshootingReset Clone Programmer After Static Shock Symptom Possible Causes Possible Solutions Clone ProgrammerSymptom Cause Solution Channel Banks Setup TroubleshootingReference Glossary of Terms Document Revision History Document Revision History / NotesDate Description 206-4096
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