Fujitsu DVD Player Troubleshooting Table, Audio Problems, DVD/CD-RW/CD-ROM Drive Problems

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L i f e B o o k S S e r i e s – S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 62 DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 62 Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 63 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 63 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 64 Keyboard or Mouse Problems . . . . . . . . . . . . . . . page 64 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 64

Problem

Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 65 Parallel, Serial and USB Device Problems . . . . . page 65 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 65 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 66 Shutdown and Startup Problems . . . . . . . . . . . . page 68 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 69 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 70

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings

Set the BIOS setup utility to the default values within

 

are incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 33 for more information)

 

 

 

 

Software driver is not config-

Refer to your application and operating system

 

ured correctly.

documentation for help.

 

 

 

DVD/CD-RW/CD-ROM Drive Problems

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Replace DVD/CD-RW/CD-ROM in tray.

recognize DVD/CD-RW/

DVD/CD-RW/CD-ROM

 

CD-ROM’s.

drive tray.

 

 

 

 

 

DVD/CD-RW/CD-ROM is

Open DVD/CD-RW/CD-ROM tray and re-install

 

not pushed down onto raised

DVD/CD-RW/CD-ROM properly.

 

center circle of

 

 

the drive.

 

 

 

 

 

DVD/CD-RW/CD-ROM tray

Push on the front of the DVD/CD-RW/CD-ROM

 

is not latched shut.

tray until it latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 45 for more information.)

 

installed.

 

 

 

 

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Contents Copyright Declaration of ConformityFCC Notices U T I O NAvis Aux Utilisateurs Du Réseau Téléphonique Canadien E R T I S S E M E N TUL Notice For Authorized Repair Technicians OnlyTable of Contents Troubleshooting Care and Maintenance F e B o o k S S e r i e s Preface F e B o o k S S e r i e s Warranty PrefaceAbout this Guide Fujitsu PC Corporation Contact InformationF e B o o k S S e r i e s S e c t i o n O n e Getting to Know Your LifeBook Notebook F e B o o k S S e r i e s S e c t i o n T w o Overview UnpackingTOP and Front Components Keyboard Touchpad Pointing DeviceLifeBook Security/Application Panel LEFT-SIDE Panel Components Flexible BayFlexible Bay Eject Lever Emergency CD Tray ReleaseRIGHT-SIDE Panel Components Video Port non-LAN model only USB PortDC Power Jack Power SwitchBack Panel Components Infrared PortBottom Components Status Indicator Panel Power IndicatorAC Adapter Indicator Battery Level IndicatorsBattery Charging Indicators DVD/CD-RW/CD-ROM Drive Access IndicatorFLOPPY/SUPERDISK Drive Access Indicator PC Card Access IndicatorsCapslock Indicator Scrlk IndicatorSecurity Indicator Using the Keyboard KeyboardNumeric Keypad Windows Keys Cursor KeysFunction Keys F e B o o k S S e r i e s S e c t i o n T w o Clicking DOUBLE-CLICKINGTouchpad Control Adjustment DraggingScrolling Volume Control Controlling the VolumeI N T Removing and Installing Modular Devices Flexible Bay DevicesUsing BayManager Tips About Using BayManagerCold-swapping Key Information About BayManagerHot-swapping under Windows 2000 Professional Setting UP Your Lifebook Security Panel PasswordsLifeBook Security Application Panel Precautions Uninstalling the Security Panel ApplicationOperating Your Lifebook SECURITY/ Application Panel Reinstalling the Security/Application Panel Configuring your LifeBook Application PanelUser SupervisorDeactivating and Activating the LifeBook Application Panel Getting Started F e B o o k S S e r i e s S e c t i o n T h r e e Power Sources Connecting the Power AdaptersConnecting the AC Adapter Connecting the Optional Auto/Airline AdapterAdjusting Display Panel Brightness Display PanelOpening the Display Panel Closing the Display PanelPower on Boot SequenceBios Setup Utility Starting Your LifeBook NotebookBooting the System with Windows 98 Second Edition Final SettingsGetting Started RegistrationBooting the System with Windows 2000 Professional Installing Click MERegistering Your Lifebook Notebook What are the benefits of registering?Power Management Suspend ModeSUSPEND/RESUME Button Hibernation SAVE-TO-DISK Feature Standby ModeDisplay Timeout Hard Disk TimeoutPower OFF User-Installable Features F e B o o k S S e r i e s S e c t i o n F o u r Lithium ion Battery Low Battery StateRecharging the Batteries U T I O N SReplacing the Battery Shorted BatteriesCold-swapping Batteries Warm-swapping BatteriesExternal USB Floppy Disk Drive Loading a DiskEjecting a Disk Preparing a Disk for USEWith Windows 98 Second Edition pre-installed models only SuperDisk 120 DriveSoftware Eject for Superdisk 120 Disks Media Player Drive Media Player SoftwareLoading a DVD, CD, CD-R, CD-RW, or Combo Media I N T SUsing the Media Player Software Using Dolbytm HeadphoneRemoving Media Using the Media Player on Battery Power To Watch a Movie on Battery PowerAuto Insert Notification Function Disabling Auto Insert Notification FunctionF e B o o k S S e r i e s S e c t i o n F o u r Installing PC Cards PC CardsRemoving PC Cards Smart Card Reader Memory Upgrade Module Installing a Memory Upgrade ModuleTo Remove a Memory Upgrade Module Installed Displayed Checking the Computer Recognition of NEW Memory CapacityPort Replicator Front Panel Components Detaching the Port ReplicatorAttaching the Port Replicator Docking PortDevice Ports Modem RJ-11 Telephone JackIeee 1394 Jack For NON-LAN Models only Video OUT Port For NON-LAN Models onlySerial Port PS/2 PortsDocking Port External Floppy Disk Drive PortHeadphone Jack Microphone JackExternal Monitor Port F e B o o k S S e r i e s S e c t i o n F o u r Troubleshooting F e B o o k S S e r i e s S e c t i o n F i v e Troubleshooting Identifying the ProblemSpecific Problems Using the Troubleshooting TableTroubleshooting Table ProblemAudio Problems DVD/CD-RW/CD-ROM Drive ProblemsPort Replicator Problems 47 for more informationHard Drive Problems Memory ProblemsModem Problems Parallel, Serial, and USB Device ProblemsPC Card Problems Power Failures Indicator Panel on page 13 for more informationResume button. See Power Sources on page 31 for Shutdown and Startup Problems Utility on page 33 for more informationVideo Problems 6 for locationMiscellaneous Problems 57 for more informationPower on Self Test Messages Emergency DVD Tray Release Modem Result CodesDrive Image Special Edition Dise F e B o o k S S e r i e s S e c t i o n F i v e Care and Maintenance F e B o o k S S e r i e s S e c t i o n S i Care and Maintenance Cleaning your LifeBook notebookCaring for your LifeBook notebook Storing your LifeBook notebookBatteries Floppy Disks and DrivesMedia Care PC CardsCaring for your Media DVD/CD/CD-R Caring for your Media Player DriveF e B o o k S S e r i e s S e c t i o n S i Specifications F e B o o k S S e r i e s S e c t i o n S e v e n Specifications Features PowerDimensions and Weight Device PortsPopular Accessories PRE-INSTALLED SoftwareEnvironmental Requirements Learning about Your Application SoftwareFujitsu Service Assistant BatteryaidLifebook SECURITY/APPLICATION Panel Software Adobe Acrobat Reader Softex Baymanager Windows 98 onlyGlossary F e B o o k S S e r i e s S e c t i o n E i g h t Glossary DMA DMIDOS ECPMidi NtscPcmcia PostROM SdramSmart SramO s s a r y F e B o o k S S e r i e s S e c t i o n E i g h t Index Emergency CD tray release Error Messages Extended Memory Problems Modem Jack Modem Result Codes Tray Troubleshooting Universal Serial Bus Port
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