Vidikron VP-6500VHD, VP-5000VHDA, VP-103VHD Troubleshooting Tips, Symptom Possible Causes Solution

Page 64

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the PlasmaView VHD. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your Vidikron dealer or Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The display does not turn on

•

The PlasmaView VHD is not

• Ensure that the PlasmaView

after initial installation.

 

plugged in or the AC outlet

 

VHD is plugged in and that

 

 

is not active.

 

the AC outlet is active.

 

• The VHD Controller is not

• Ensure that the VHD

 

 

plugged in or the AC outlet

 

Controller is plugged in and

 

 

is not active.

 

that the AC outlet is active.

 

•

The remote control

•

Replace the batteries.

 

 

batteries have run out.

 

 

 

• The serial connection from

• Ensure that the RS-232

 

 

the VHD Controller to the

 

output from the VHD

 

 

PlasmaView VHD is

 

Controller is properly

 

 

incorrect.

 

connected to the RS-232C

 

 

 

 

input on the PlasmaView

 

 

 

 

VHD (see Figure 3-5).

 

 

 

 

The PlasmaView VHD and VHD

•

Faulty or incorrect video

• Ensure that the HDMI

Controller are both on, but

 

connection between the

 

output from the VHD

there is no picture and

 

VHD Controller and the

 

Controller is properly

on-screen menus do not

 

PlasmaView VHD.

 

connected to the SLOT 2

appear.

 

 

 

input on the PlasmaView

 

 

 

 

VHD (see Figure 3-4).

 

 

 

 

The display is on and menus

•

Incorrect source selection.

• Select the correct source.

appear, but there is no picture.

•

Source component is not

• Turn on the source

 

 

turned on.

 

component.

 

•

Source component is

•

Check connections from

 

 

connected incorrectly or

 

source component to VHD

 

 

not at all.

 

Controller.

 

 

 

 

Image is too bright and/or

•

Contrast is set too high.

• Lower the contrast setting.

lacks definition in the bright

 

 

 

 

areas of the image.

 

 

 

 

Image appears “washed out” and/or dark areas appear too bright.

• Brightness is set too high.

• Lower the brightness

 

setting.

Colors in the image are swapped; for example, reds appear blue or vice versa.

•The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the VHD Controller.

•The Red, Green or Blue (analog) outputs from the VHD Controller are connected to the wrong inputs on the PlasmaView VHD.

•Ensure that the source outputs are connected to the correct VHD Controller input.

•Ensure that the VHD Controller outputs are connected to the correct inputs on the PlasmaView VHD.

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Vidikron PlasmaView VHD Installation/Operation Manual

Page 63 Page 65
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Page 63 Page 65
Contents High Definition Plasma Displays Page Three Year Limited Warranty RIGHTS, Limits and Exclusions Product Information Retain for Your Records Important Safety Instructions Compliance Information Declaration of ConformityFCC Part 1Table of Contents Maintenance and Troubleshooting SpecificationsOperation Serial Communications1List of Figures List of Figures Xii 1Introduction About This ManualUsing This Manual If you need Turn toDescription, Features and Benefits Key Features and BenefitsOptional Accessories Models VP-6500VHD and VP-6500VHDa Optional Accessories Models VP-5000VHD and VP-5000VHDaOptional Accessories Models VP-103VHD 2Controls and Functions PlasmaView VHD at a GlanceDisplay Stand VP-5000VHD5 VP-103VHDVHD Controller Front Panel Slot 1 Not used Slot 2 Dual Hdmi inputVHD Controller Rear Panel InputsPower Input 100 to 240 VAC RS-232 Control PortVHD Controller Remote Control VHD Controller Remote ControlENT Enter On / OFFCursor Buttons Memory Preset Buttons ISF NT Night THX VP-6500VHD / Cust 2 all other modelsCust VideoControls and Functions Remote Control 3InstallationOperation Installation Quick Setup Step Procedure For Details, refer toInstallation Considerations High-Altitude OperationMounting the PlasmaView VHD on a Wall or TableVentilation Ventilation Requirements for Enclosure Mounting VP-103VHD Other Considerations Connections to the PlasmaView VHD and VHD Controller PlasmaView VHD Rear PanelSerial Connecting Source ControllerHdmi Connections See Figure Hdmi Source HD-DVD/BD/DVD Player or HD Tuner withDigital DTV RGB Connections See Figure Digital DTV RGB ConnectionsAnalog Computer RGB Connections See Figure Personal ComputerComposite/S-Video/Component Video Connections See Figure DVD Player, VCR Satellite Receiver Laser Disc etcOutputs to External ConnectionEquipment Connecting an External IR Receiver to the VHD Controller 12. External IR Receiver Connection13. AC Power Connection 14. Cable Management Installation Turning on the Power 4OperationOperation Using the VHD Controller Menus Input Source Aspect RatioMemory Presets ServiceInput Source Aspect RatioInput Source Main MenuAspect Ratio Description 169Hdtv programs in their native Aspect ratioPerform the adjustments in the order listed here PictureTypical Gray Bar Pattern for Adjusting Contrast Gray Yellow Cyan Green Magenta Red Blue Typical Test Pattern for Adjusting Sharpness Input PositionMemory Presets InformationISF Night CalibrationISF Day Operation Service Be used by ISF-certified technicians onlyDo not change the Type setting in this menu Calibration on HD/RGB 1 and HD/RGB 2 Color Space Select Auto, RGB or YUVOperation Operation 5Maintenance and Troubleshooting CleaningCleaning the Screen Cleaning the VentsTroubleshooting Tips Symptom Possible Causes SolutionTo Input Position on Maintenance and Troubleshooting Serial Command Syntax 6Serial CommunicationsCommand Value Description Min/max Stored?Brightness Command Parameter Value Description Min/max Stored? Miscellaneous Commands available on all inputs Hdinputres YESValue Stored? Description Enter key7Specifications Limited Warranty Specifications are subject to change without noticePower Requirements WeightPlasmaView VHD Dimensions 30.9 59.7 61.9 PlasmaView VHD Model VP-103VHD Dimensions with Floor Stand Resolution Supported TimingsRefresh Horizontal Pixel Frequency Supported? √ = Yes, = No MHz50.00 15.625 15.734/15.750Specifications Page 020-0781-01 Rev. a March
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Vidikron has established a reputation for delivering high-performance video processing products, and its lineup, including the VP-6500VHD, VP-103VHD, VP-6500VHDA, VP-5000VHD, and VP-5000VHDA, exemplifies this commitment to quality and innovation. These models are designed to cater to discerning home theater enthusiasts and professional AV installers, offering exceptional video processing capabilities and a myriad of features that enhance viewing experiences.

The Vidikron VP-6500VHD stands out with its advanced video processing technology, leveraging 12-bit video processing to deliver superior color accuracy and detail. It supports multiple input formats, ensuring compatibility with a wide range of sources, from standard definition to full HD. With features like motion adaptive deinterlacing and scaling, the VP-6500VHD ensures that image quality is maintained irrespective of the source material.

The VP-103VHD offers similar capabilities, but is specifically designed to integrate seamlessly into high-end home theater systems. It supports various high-definition formats and is optimized for video sources like Blu-ray and broadcast television. Its user-friendly interface and remote control options make it easy to adjust settings, allowing users to fine-tune their viewing experience to suit their preferences.

Venturing into the VP-6500VHDA, this model adds an extra layer of versatility with its advanced HDMI connectivity. The VP-6500VHDA supports 4K upscaling, catering to the growing popularity of ultra-high-definition content. This model also features robust picture calibration options, enabling users to achieve their desired visual aesthetics with precise adjustments.

The VP-5000VHD and VP-5000VHDA serve as slightly more compact alternatives while still being packed with performance features. Both offer powerful processing capabilities, including advanced chroma upsampling and noise reduction technologies, ensuring clean and vibrant images, even in challenging viewing conditions. The VP-5000VHDA, with its HDMI support, is particularly appealing for modern setups that require seamless integration with today's digital sources.

In summary, the Vidikron VP series embodies the perfect blend of cutting-edge technology and user-focused design. With exceptional image processing, diverse connectivity options, and tailored features, models like the VP-6500VHD, VP-103VHD, VP-6500VHDA, VP-5000VHD, and VP-5000VHDA are positioned to elevate home and professional viewing experiences, making them a worthy investment for video enthusiasts seeking the best in visual performance.
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