ViewSonic VS12197-1G manual Troubleshooting, Problem Possible Solution No power

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Troubleshooting

 

 

Problem

Possible Solution

 

 

 

 

 

 

No power

• Make sure the power cord is properly connected to the LCD TV AC

 

 

 

power socket.

 

 

 

• Make sure the AC power cord is properly connected to the wall outlet.

 

 

 

• Make sure the DC power button is ON (Blue LED).

 

 

 

• Plug another electrical device (like a radio) to the power outlet to

 

 

 

verify that the outlet is supplying the proper voltage.

 

 

 

 

 

 

No picture

• The TV station may be experiencing problems. Try another channel.

 

 

 

• The Cable TV signal may be scrambled or encoded. Please contact

 

 

 

your local cable operator.

 

 

 

• Make sure that connection to other components are correct referring

 

 

 

to the user guide.

 

 

 

• Make sure that setup has been done correctly after connections.

 

 

 

• Make sure the correct input is selected and the input signal is

 

 

 

compatible.

 

 

 

 

 

 

Strange color,

• Ensure that the video cable is securely connected.

 

 

 

light color, or color

• The picture may appear dim in a brightly lit room.

 

ENGLISH

misalignment

• Adjust brightness, contrast, saturation (color), and tint referring to the

 

 

 

 

user guide.

 

 

 

• Check the input signal setting.

 

 

 

 

 

 

No sound

• Check your audio connections are properly connected referring to the

 

 

 

 

user guide.

 

 

 

• The MUTE button may have been pressed, try pressing this button

 

 

 

again.

 

 

 

• Check your audio settings, your TV audio may be set to minimum.

 

 

 

• Press the Volume + (Up) button on the remote control.

 

 

 

 

 

 

Remote control

• Make sure the directions of batteries are inserted correctly referring to

 

 

unit does not

the user guide.

 

 

operate

• Batteries could be weak or dead. Replace by new batteries.

 

 

 

• Is a fluorescent light illuminated near the remote control sensor?

 

 

 

• The path of the remote control beam may be blocked. Make sure the

 

 

 

path is clear and that the remote control is aimed at the remote control

 

 

 

sensor on the TV.

 

 

 

• Press the POWER button on the remote control to see if you can turn

 

 

 

on the TV.

 

 

 

• Press MENU button on the remote control to see if there is a MENU

 

 

 

shown on the screen.

 

 

 

• Press only one button at a time and it is the correct one for the

 

 

 

operation you want to perform.

 

 

 

 

 

 

ViewSonic

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Contents User Guide Model No. VS12197-1GContents Important Safety Instructions Copyright Information Product Registration For Your RecordsAntenna Installation Instructions Cleaning the LCD TVPackage Contents Mounting ViewSonic LCD TV to the wallEnglish Front View of the Product CH UpRear View of the Product AV/S-Video/YPbPr Audio Input left/ rightRemote Control Remote control button function as follow EnterInstallation Insert Remote Control BatteriesConnecting RF antenna or Cable TV Wire Connecting to DVD / Set Top Box Connecting to a computer With HDMI-DVI cableConnecting with the power cord Basic Operation Using OSD Menu OSD Functions Sound Menu To adjust audio quality and status Channel Menu To setup for TV PC Menu To adjust for PC English Specifications Troubleshooting Problem Possible Solution No powerUnit cannot be Customer Support Declaration of RoHS ComplianceLimited Warranty Viewsonic LCD TVViewSonic