More Information
Troubleshooting tips
Unit does not work
Unplug the AC/DC adaptor and plug it again.
No picture on the TV screen
Make sure the converter box is turned ON.
Make sure the connections between the converter box and TV are properly done.
Choose different channels or video inputs on the TV set until the picture appears.
No sound
Make sure the connections between the converter box and TV are properly done.
Make sure the TV sound is not muted.
Remote control does not work
Make sure the batteries are inserted correctly. Replace the batteries if they are exhausted.
Remove any obstacles between the remote control and the converter box.
Cannot watch a bilingual TV program in its secondary language.
Make sure you have correctly selected the audio settings. Refer to AV settings in the main menu.
The Converter Box has turned OFF suddenly.
Check if POWER SAVER is activated in the main menu. It is set to 4 hours by default.
Weak signal or channel not available
Try to reposition of antenna. If the signal is still weak, a more powerful antenna may be required to boost reception for the Digital TV signal.
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