Sennheiser 2020 manual If problems occur, Problem Possible cause Possible solution

Page 44

If problems occur...

Problem

Possible cause

Possible solution

 

 

 

 

 

 

No operation

Batteries are flat or

Replace the batteries or recharge the

indication on the

accupack is flat

accupack (see page 28)

transmitter

 

 

 

 

 

 

 

 

No RF signal, transmitter

Set transmitter and receiver to the

 

 

and receiver are not on the

same channel (see page 31)

 

 

same channel

 

No radio waves

No RF signal, transmitter is

Reduce the distance between receiver

on the receiver display

out of range

and transmitter

 

 

 

 

 

 

Transmitter is in

 

 

 

energy saving mode

Check the signal source

 

 

(see page 15)

 

 

 

 

RF signal available,

 

 

no audio signal, the

Transmitter is muted

Deactivate the muting function

red LED LOW BATT/

(MUTE)

(see page 25)

MUTE

lights up

 

 

 

 

 

Audio signal is

Transmitter sensitivity is

Change the sensitivity of the

distorted

 

adjusted too high

microphone input (see page 35) or

 

line input (see page 34)

 

 

 

 

 

 

Operating time of the

Normal ageing or damage

Replace the BA 2015 accupack

transmitter is

of BA 2015 accupack

drastically reduced

 

 

 

 

 

 

Operating time of the

Normal ageing or damage

Have the rechargeable batteries

receivers is drastically

of rechargeable batteries

replaced by a Sennheiser Service

reduced

 

Department

 

 

 

 

 

 

Distance to the

Reduce the distance to

 

 

transmitter is too great

the transmitter

 

 

 

 

 

 

Interference is being

Change the system to a different

Occasional drop outs

received from an external

channel

in the audio signal

source

 

 

 

Interference is being

Change the transmitters to different

 

 

received from a second

 

 

channels

 

 

transmitter

 

 

 

 

 

 

 

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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Contents Tourguide Page Contents Operating the EZL 2020-20 L charging case Safety instructionsIntended use of the system Page Servicing Page Dealer SK 2020 D bodypack transmitter System componentsOverview of the system HDE 2020 D stehoset receivers EZL 2020-20 L charging caseOperating controls Red LED LOW BATT/MUTEHDE 2020 D stethoset receiver LED Power LED Temp Error LED Copy Available Operation and battery status indication AF peak indication Yellow LED Peak Lights up when the transIndications and displays on the transmitter Red LED offLock mode icon Display of the energy saving modeMute display LC display backlightingIndications and displays on the receiver Channel display Volume displayBattery status display Temperature indication Indications and displays on the charging caseOperation indication LED indication for automatic copying functionNo LED lit Red LED Charge LitGreen LED Ready Lit Green LED Ready Lights up briefly and then goes OffOperating control Mode Function Functions of the transmitter operating controlsOperating control Function Functions of the receiver operating controlsFunctions of the operating controls of the charging case Setting up the charging case Putting the components into operationConnecting the microphone Inserting and replacing the transmitter batteries / accupackConnecting external audio sources Attaching the transmitter to clothingUsing the components Switching the devices on/offSwitching the transmitter on/off Muting the transmitterAutomatically switching the receiver on/off Switching the charging case on/offAdjusting the volume on the receiver Adjusting the volumeVolume up? no Charging the rechargeable batteries Charging the BA 2015 accupackCharging the receivers’ built-in rechargeable batteries MeaningSetting a channel Setting the transmission channelSetting the receiver channel Press the SET button To permanently store Selected channelPage Switching the line input on/off Special transmitter settingsUsing several Tourguide systems simultaneously Changing the sensitivity of the line input Changing the sensitivity of the microphone input Loading the factory-preset default settings Displaying the transmission frequencyActivating/deactivating the lock mode 001 Displaying the version numberOperating menu of the transmitter Working with the transmitter’s operating menuMenu Function of the menu LineOverview of the operating menu ExitChan Care and maintenance If problems occur Problem Possible cause Possible solutionHDE 2020 D stethoset receiver Cat. No SpecificationsSK 2020 D bodypack transmitter Cat. No EZL 2020-20 L charging case Cat. No EMCAccessoires Product name Product description Cat. NoWarranty regulations Manufacturer declarationsCE Declaration of Conformity Batteries or rechargeable batteries
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2020 specifications

In 2020, Sennheiser continued to cement its reputation as a leader in the audio industry with the launch of several innovative products that showcased cutting-edge technology and exceptional sound quality. Among the standout offerings were the Sennheiser Momentum True Wireless 2 earbuds, which combined premium sound with improved functionality and design.

The Momentum True Wireless 2 featured a sleek and compact design, offering enhanced comfort and a more secure fit for extended listening sessions. The earbuds were equipped with custom-engineered 7mm dynamic drivers that delivered rich, detailed sound with an emphasis on deep bass and clear treble. Sennheiser's superior sound engineering ensured that users experienced high-fidelity audio whether they were listening to music, making calls, or engaging in virtual meetings.

One of the standout characteristics of the Momentum True Wireless 2 was its active noise cancellation (ANC) technology. This advanced feature allowed users to immerse themselves in their audio without the distractions of the outside world. Additionally, the earbuds had a Transparency Mode, enabling listeners to hear their surroundings without having to remove the device, which was particularly beneficial for outdoor use or situations where situational awareness was crucial.

Battery life was another prominent feature of the Momentum True Wireless 2. With up to seven hours of playtime on a single charge and an additional 21 hours provided by the compact charging case, users could enjoy extended listening without frequent interruptions. The integration of the Sennheiser Smart Control app further enhanced the user experience, allowing for customization of sound profiles and access to features like EQ settings.

In 2020, Sennheiser also focused on professional audio solutions, including the introduction of new wireless microphone systems that catered to the needs of content creators and musicians. These systems embraced digital transmission technology, offering sophisticated features such as advanced frequency management and a robust transmission range.

Ultimately, Sennheiser's commitment to delivering exceptional audio experiences in 2020 was reflected in its blend of innovation and traditional craftsmanship. The company's dedication to quality, along with its adoption of modern technologies, ensured that users enjoyed an unparalleled listening experience across a diverse range of needs and preferences.
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