TROUBLESHOOTING GUIDE
SYMPTOM | CAUSE (AND REMEDY) |
No power.
The remote does not function.
•Make sure the AC power cord is connected.
•The unit is not turned on.
•Remove any obstacles between the remote and the unit.
•Use the remote near the unit.
•Point the remote at the remote sensor on the unit.
•Replace the batteries in the remote with new ones.
TV
Bad Picture (snow, multiple | • | Check the location of the antenna and adjust it if necessary. |
images, distortion, blurry) | • | Make sure the antenna cable is firmly connected. |
| • Make sure all input cables are firmly connected. | |
Black and white picture. | • | Check the VIDEO MENU within the TV SETUP MENU. |
| • | Check to make sure the program you are watching is broadcast in |
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| color and not black & white. |
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No picture or sound. | • | Make sure the unit is plugged in and turned on. |
| • Make sure that TV mode is selected. | |
| • Try a new channel to check for possible station trouble. | |
| • Make sure the antenna is connected properly. | |
| • | Increase the volume. |
| • | Make sure the antenna or audio video source device is working |
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| properly. |
| • Make sure all cables are firmly connected. | |
| • Check for local interference. | |
Colored patches of picture. | • | Make sure there are no unshielded electrical devices nearby that are |
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| causing interference. |
| • Turn the unit off for 30 minutes, then try it again. | |
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No sound is output from the | • | Check the connection between this unit and the HDMI out jack of |
HDMI out. |
| other equipment. |
| • Check your TV system setup correctly. | |
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