Troubleshooting, Transporting, Maintenance

Receiver Setup for a Secondary Receiver

After completing setup on the main receiver, power on the secondary receiver. If using a new receiver, you will be guided through the setup by the Installation Wizard; follow the on-screen steps to complete setup. If using a receiver that is currently active or has been used previously, you will need to complete setup by doing a Check Switch test. To access the receiver menu for running a Check Switch test, follow the steps under “Accessing the Receiver Menu.”

Accessing the Receiver Menu

If you need to access the receiver menu after initial setup, follow the steps below to reach the receiver menu.

1Press “Menu” on your remote. Select option 6, “System Setup.”

2Select option 1, “Installation” (see fig. 11). Then, select option 1, “Point Dish” (see fig. 12).

3Select “Check Switch” (see fig. 13), and complete the Check Switch test.

Figure 11Figure 12Figure 13

Troubleshooting

On Screen	Possible Cause	Solution
Mobile Antenna Setup does not appear	• No communication between receiver	• Check wiring. Verify connection to
	and satellite dish	Main port. Verify good coax.
	• Receiver software not compatible	• Ensure a compatible DISH Solo HD
		receiver is being used.
		• Connect receiver to fixed/home
		satellite dish for software update.
Error Code 150, “All Satellites Not Found”	• Possible obstructions blocking satellite	• Attempt to move the antenna from
	• Satellite coverage issues in extreme	any blockages or obstructions.
	Northeast or Northwest	• Attempt a re-scan on the receiver.
		• Try scanning on a different arc.
Error Code 151, “No Satellites Found”	• Possible obstructions blocking satellite	• Attempt to move the antenna from
	• Intermittent coax connection	any blockages or obstructions.
		• Re-check coax connections to make sure
		coax did not become loose during scan.
		• Attempt a re-scan on the receiver.

If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will resolve the problem. If the problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.

Transporting

Before transporting the antenna, return the antenna to the stowed position. To stow the antenna, disconnect the coax cables from the main and secondary ports, and rotate the antenna until the elevation arrow aligns with “STOW.”

Maintenance

The Pathway X2 antenna is designed to be maintenance free. However, it is a good idea to clean the reflector cover from time to time. Clean the reflector cover with a soft cloth, water, and dish soap to avoid scratching the cover.

Tripod Accessory

Model TR-1518 tripod mount (sold separately) is available as an accessory for the Pathway X2 antenna. The tripod mount has adjustable height and leveling settings of 14.5”–22” and quickly disassembles for compact storage.

Do not use excessive force when manually rotating the antenna, as this could cause damage to motors and gears.

Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. Information provided in this manual was accurate at time of printing. If the antenna does not function as expected, please contact Winegard Company at help@winegard.com or 1-800-788-4417, or visit our website at www.winegard.com.

2452292 specifications

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