Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
Symptoms | Check the following items | ||
Power is not turned on. | Be sure the power cord is plugged in. | ||
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Poor colour, poor tint. | Contrast, colour, tint are not correctly adjusted | ||
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Spots appear on the screen. | Possible interferences of automobiles, motorcycle, | ||
| trolley bus, neon lamps, etc. | ||
Stripes appear on the screen. | Possible interference of electronic interference | ||
| from another TV set, a computer, an electronics | ||
| game machine, a broadcast station, etc. | ||
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Double images or "ghosts". | This may be caused by reflections from nearby | ||
| mountains or buildings. | ||
| Check the antenna direction. | ||
Snowy picture. | It is possible that the aerial | ||
| comes off. | ||
| Check the antenna direction. | ||
Remote controller does | The batteries may be worn out. | ||
not work. | The batteries may be installed with their polarity | ||
| reversed. | ||
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TV cabinet creaks. | Even if the picture or the sound is normal, changes | ||
in room temperature sometimes makes the TV | |||
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| cabinet expand or contract, making a noise. This | ||
| does not indicate a malfunction. | ||
Unevenness in colour in | When the set is switched on, do not shift or move | ||
some parts of the screen. | the set around. Sometimes it may develop an | ||
| unevenness in colour in some parts of the screen. | ||
| This can be eliminated by switching off the set with | ||
| the POWER switch and wait for 10 minutes before | ||
| switching on again. | ||
Black screen and PRESET | It is possible that the CHILD LOCK is in VALID mode. | ||
menu is inaccessible. | To enter PRESET menu, set LOCK STATUS to | ||
| INVALID. | ||
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Black screen but the sound | It is possible that the TV set is in music TV mode. | ||
is normal. |
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