Motorola DTC700, DCT700 Document Conventions, If You Need Help, Calling for Repairs

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Introduction1-3

Document Conventions

Before you begin working with this manual and using the DCT700, familiarize yourself with the stylistic conventions used in this manual:

SMALL CAPS

Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output (I/O) connections, and LEDs

*(asterisk) Indicates that several versions of the same model number exist and the information applies to all models; when the information applies to a specific model, the complete model number is given

Italic type

Used for emphasis

Courier font

Displayed text

If You Need Help

If you need assistance while working with the DCT700, contact the Motorola Technical Response Center (TRC):

!Inside the U.S.: 1-888-944-HELP (1-888-944-4357)

!Outside the U.S.: 215-323-0044

!Online: http://broadband.motorola.com/noflash/websupport.html.

The TRC is open from 8:00 AM to 7:00 PM Eastern Time, Monday through Friday and

10:00 AM to 5:00 PM Eastern Time, Saturday. When the TRC is closed, emergency service only is available on a call-back basis. Web Support offers a searchable solutions database, technical documentation, and low priority issue creation/tracking 24 hours per day, 7 days per week.

Calling for Repairs

If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

When calling from outside the United States, use the appropriate international access code and then call 956-541-0600to contact the Repair Facility.

When shipping equipment for repair, follow these steps:

1Pack the unit securely.

2Enclose a note describing the exact problem. Complete and enclose the checklist provided with the unit.

3Enclose a copy of the invoice that verifies the warranty status. Ship the unit PREPAID to the following address:

Motorola, Inc.

Broadband Communications Sector Attn: RSA #___________

c/o Rudolph Miles and Sons 2500 Courage Boulevard Brownsville, TX 78521

DCT700 Installation Manual

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Contents Installation Manual DCT700 Page Page Contents Specifications TroubleshootingDiagnostics Abbreviations and AcronymsTables FiguresDCT700 set-top front and rear views IntroductionUsing This Manual Standard FeaturesStandard Interfaces Related DocumentationDocument Conventions If You Need HelpCalling for Repairs Overview Rear panel featuresKey Function Front panelMotorola DRC450 Universal Remote Control Remote ControlKeyItemDescription Back view of DRC450 remote control Installing Batteries in the Remote ControlInstallation Installing the DCT700Before You Begin Connecting the DCT700 to a TV using RF connectors Standard Cabling DiagramStandard VCR cabling Standard VCR Cabling DiagramStandard baseband cabling Composite Baseband Cabling DiagramsBaseband audio and video connections to a VCR and TV Audio on the VCR Stereo Cabling Diagrams BasebandAudio on VCR/Audio output on TV Operational check procedures Feature Testing ProcedurePower on Operational CheckSet-top Cold Initialization Problem TroubleshootingPossible Solution Troubleshooting guidelinesSpecifications Preliminary DCT700 Installation Manual DiagnosticsUsing Diagnostics General Status Button Function using the diagnostics main menuField Description Code Flash Sequence Cause Remedy Error CodesOut-of-Band OOB Status DiagnosticsB-7 SNR In-band StatusGood FairStatus Description Audio/Video StatusTvpc Unit AddressCurrent Channel Status Firmware VersionService AuthorizationType StatusFPK OSD Variable StateTvpc Required Renewable SecurityNot Required CryptoApplication APP Code Modules Upstream Modem Starvue II DiagnosticsIppv Last LineEeprom Version Number Memory StatusPlatform ApplicationUPM Interactive InfoUpstream ID StateControl Channels MAC Frequency TableIn-Band Program Association Table PAT Message TypesIn-Band Program Map Table PMT Task StatusUSB Diagnostics Keyboard / LED DiagnosticsIn-Band Multicast Address Filter Abbreviations and Acronyms CSR DCT700 EMM EPG HRC IPG Ippv IRCVOD Mgbi
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DTC700, DCT700 specifications

The Motorola DCT700 and DTC700 are digital set-top boxes that have made significant contributions to the evolution of television viewing. These devices serve as intermediaries between broadcast signals and your television, providing an enhanced viewing experience and access to a host of features that go beyond traditional cable.

One of the main features of the Motorola DCT700 is its ability to decode digital television signals, allowing users to receive high-quality video and audio. The box supports both standard definition (SD) and high definition (HD) content, which ensures compatibility with a wide range of televisions. This flexibility makes it an excellent choice for both older systems and modern setups.

The DCT700 includes a built-in cable modem, which supports video on demand (VOD) services, enabling users to select and watch their favorite shows and movies at their convenience. This functionality has become increasingly important in an era where viewers expect content on demand, transforming the way people approach their television habits.

Another notable characteristic of the DCT700 is its user-friendly interface. The remote control is designed for easy navigation, allowing users to quickly find channels, access the on-screen program guide, and manage parental controls. This focus on user experience is critical for attracting and retaining customers in a competitive market.

The Motorola DTC700 variant is optimized for use with digital cable systems, providing features like digital video recording (DVR), which allows users to pause, rewind, and even record live television. This functionality enhances the viewing experience by allowing viewers to catch up on their favorite programs without the constraints of traditional scheduling.

Both models boast a compact design, making them easy to fit into any entertainment setup without occupying much space. They also include multiple output options, such as HDMI and coaxial cables, ensuring that they can connect to a broad range of TVs and audio systems.

In summary, the Motorola DCT700 and DTC700 set-top boxes are pivotal in the transition to digital television. With their robust feature sets, user-friendly interfaces, and compatibility with modern viewing habits, these devices stand out in the competitive landscape of entertainment technology. Whether you're a casual viewer or a dedicated binge-watcher, these set-top boxes provide the functionality needed to enhance your television experience.
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