Troubleshooting

Q. How long can I pause live TV?

A. You can pause up to 90 minutes of standard programming; less with analog and HD programming.

Q. How far back can I rewind live TV?

A. You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel.

Q. Can I use Instant Replay?

A. Yes. If your remote control is equipped with a REPLAY button, press it to Instantly Replay the last 15 seconds of the program. If there is no REPLAY button, use the PAGE 6 button on your remote.

Q. If I’m watching a program in progress and want to record it, can I record from the beginning? A. No. Currently, the DVR begins recording at the point in the program you pressed RECORD.

Q. How can I catch up to the live point of a program after I’ve paused it?

A. Press the LIVE button (if available) or the 6 button on the remote. Or, you can FAST FORWARDto the point of live programming. The on-screen indicator will display “LIVE”.

Q. Why doesn’t the set-top box respond when I press the keys on my remote?

A. Make sure your remote is in the Cable mode. Press the CABLE button on the remote.

Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders?

A. No. These items will not be lost if the terminal loses its power.

Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down.

A. If the terminal was just installed, it takes approximately 15-30 minutes for the guide to be downloaded to the set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30 minutes. If i-Guidestill does not appear, contact your cable company.

Q. I can’t see the edges of the i-Guide screens.

A. Select the Adjust Screen Position option from the Setup screen. Press the 5634buttons until the arrows on the screen are centered.

Q. The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work. A. Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to be downloaded. It will take some time for the information to appear. If there is still a problem after the information has appeared, call your cable company.

Q. I have no video, a snowy picture, or I cannot tune to any of the digital channels.

A. Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4). Also, make sure you are actually controlling the cable terminal (press the CABLE button on the remote).

Q. Why won’t my remote control respond when I press a button?

A. Go through this quick checklist to determine the problem:

1.Press the CABLE button on the remote to make sure it is in Cable mode. Try using the remote again. Move to Step 2 if necessary.

2.If the remote is still not functioning correctly, press the CHAN 56button on the front of the terminal. If the channel changes, there is a problem with the remote control. The batteries or the remote control itself may need to be replaced.

FREQUENTLY ASKED QUESTIONS

DCT6208 specifications

The Motorola DCT6200 and DCT6208 are advanced digital cable set-top boxes designed to enhance the television viewing experience by leveraging modern technology and user-friendly features. Both models are packed with a range of functionalities that enable users to enjoy high-quality digital content.

The DCT6200 is known for its robust performance, supporting digital video broadcasting and a variety of media formats. It offers a decoding capability of MPEG-2, which allows for high-quality video playback. This model is equipped with an integrated electronic program guide (EPG) that simplifies content discovery, empowering viewers to browse channels easily, schedule recordings, and set reminders for their favorite shows. The DCT6200 is also compatible with video on demand (VOD), enabling users to access a vast library of programming.

On the other hand, the DCT6208 takes it a step further by including an integrated hard drive for personal video recording (PVR) functionality, allowing users to record live television for later viewing. With multi-stream capabilities, the DCT6208 can record multiple programs while simultaneously providing access to other live channels. This model also features an enhanced EPG, providing additional options, such as favorite channels and search functionalities that help users quickly find what they want to watch.

Both set-top boxes support various connectivity options, including HDMI, composite video, and component outputs, ensuring compatibility with a wide range of televisions and audio systems. The devices also incorporate advanced security features, such as conditional access and digital rights management, to safeguard content access and protect user privacy.

In terms of user experience, both models are designed with easy-to-navigate interfaces and remote controls, making it simple for anyone to operate, regardless of technical expertise. The sleek design of these devices allows them to blend seamlessly with home entertainment setups.

In conclusion, the Motorola DCT6200 and DCT6208 digital cable set-top boxes stand out with their excellent performance, support for high-definition content, and valuable features like PVR capabilities and user-friendly interfaces. These characteristics make them ideal choices for viewers looking to enhance their cable television experience.