Frequently Asked Questions

Q. There are no listings in i-Guide, or the words “To Be Announced” appear in the listings screens.

A. This can happen if there has been a power failure or if the terminal was unplugged. Make sure everything is plugged in and running. Wait 15-30 minutes as the channels and program data start to fill in.

Q. I have a message on my screen that says ‘This feature is currently being restored.’What does this mean? A. This screen appears if you try to access a feature that is not available because the set-top box has not received all the necessary data. This most commonly happens following a power loss.

Q. I have a message on the screen that says “This channel should be available shortly.”What does this mean? A. This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30 minutes, call your cable company.

Q. What do I do if I am stuck in a screen or menu I do not understand and want to get out?

A. You can always press the EXIT button to immediately return to watching TV. You can also press the LAST button to back up one screen at a time.

Q. The displayed listing information or pricing information is incorrect.

A. Although i-Guidechecks all data thoroughly before it is sent to your home, programmers do sometimes change their schedules at the last minute without letting us know. Please report erroneous data to your cable company.

Q. What happens to my DVR recordings if my digital cable box temporarily loses power?

A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules. You miss only the recordings scheduled to be recorded while the power was out.

Note: If you experience continued problems with your cable box, remote control or program listings, please contact your local cable company.

DCT6208 specifications

The Motorola DCT6200 and DCT6208 are advanced digital cable set-top boxes designed to enhance the television viewing experience by leveraging modern technology and user-friendly features. Both models are packed with a range of functionalities that enable users to enjoy high-quality digital content.

The DCT6200 is known for its robust performance, supporting digital video broadcasting and a variety of media formats. It offers a decoding capability of MPEG-2, which allows for high-quality video playback. This model is equipped with an integrated electronic program guide (EPG) that simplifies content discovery, empowering viewers to browse channels easily, schedule recordings, and set reminders for their favorite shows. The DCT6200 is also compatible with video on demand (VOD), enabling users to access a vast library of programming.

On the other hand, the DCT6208 takes it a step further by including an integrated hard drive for personal video recording (PVR) functionality, allowing users to record live television for later viewing. With multi-stream capabilities, the DCT6208 can record multiple programs while simultaneously providing access to other live channels. This model also features an enhanced EPG, providing additional options, such as favorite channels and search functionalities that help users quickly find what they want to watch.

Both set-top boxes support various connectivity options, including HDMI, composite video, and component outputs, ensuring compatibility with a wide range of televisions and audio systems. The devices also incorporate advanced security features, such as conditional access and digital rights management, to safeguard content access and protect user privacy.

In terms of user experience, both models are designed with easy-to-navigate interfaces and remote controls, making it simple for anyone to operate, regardless of technical expertise. The sleek design of these devices allows them to blend seamlessly with home entertainment setups.

In conclusion, the Motorola DCT6200 and DCT6208 digital cable set-top boxes stand out with their excellent performance, support for high-definition content, and valuable features like PVR capabilities and user-friendly interfaces. These characteristics make them ideal choices for viewers looking to enhance their cable television experience.