Sony KV 27FS320 manual Other Information, Troubleshooting, General

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Other Information

Troubleshooting

If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.

General

Problem	Possible Remedies
I want to reset the TV	❏ Turn on the TV. While holding down the RESET button on the
to the factory	remote control, press the POWER button on the TV front panel.
settings	The TV will turn itself off, then back on again. Release the
	RESET button.

The TV is dirty	❏ Clean the TV with a soft dry cloth. Never use strong solvents
	such as thinner or benzine, which might damage the finish of
	the cabinet.

I lost the parental	❏ In the password screen, enter the following master password:
control password	4357. After using the master password, you must create a new
	password. You cannot use the master to unlock currently
	blocked channels.

There is a black box	❏ You have selected a text option in the Setup menu (page 50) and
on the screen	no text is available. To turn off this feature, select Off in the
	Caption Vision option. If you were trying to select closed
	captioning, select CC1-4 instead of Text1-4.

There was a blackout	❏ Press the POWER button on your remote control or on the TV
or power outage, and	front panel.
now the TV won't turn
on and the timer LED
is flashing

The digital cable box	❏ If you are connecting a VCR and digital cable box using a
does not work	splitter, as described in page 13, you must use a special bi-
	directional splitter (5-900 Mhz mininum) that is designed to
	work with your digital cable box.

Other Information

I can’t connect the DVD player using component video outputs (Y, PB, PR)

❏You must set up your DVD player before you can connect it using component video outputs (Y, PB, PR). Disconnect the DVD player and set it up, referring to the DVD manual for instructions. Then, connect it to the TV again following the instructions in “Connecting a DVD Player using Component Video“ on page 18.

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Contents Page Owner’s Record Protecting the TVTrademarks and Copyrights Installation Use Power SourcesCleaning AccessoriesReplacement Parts Power-Cord ProtectionService Damage Requiring Service Safety CheckPage Contents Other Information Introducing the FD Trinitron Wega Features IntroductionAbout this Manual Batteries for the Remote ControlFront Panel Menu Controls Using the Remote Control Remote Control DescriptionIf you lose your remote control, see Programming the Remote Control DVD/VCR Combination Units Manufacturer’s Codes VCRsLaserdisc Players DVD PlayersOperating a VCR Press To Using your TV Remote Control with Other EquipmentOperating a DVD Player Press To Operating a Cable Box or Satellite Receiver Press To Operating a DVD/VCR Combination Unit PressJack Description Connecting Your TVTV Rear Panel PB, PR/ L, RBasic Connections TV with Cable, Indoor, or Outdoor AntennaUsing your TV with this connection Connecting Additional EquipmentConnecting a TV and VCR Rear of TVCable box TV and Cable BoxFrom cable/ antenna Connecting a TV, VCR, and Cable Box Splitter Cable 2aOptional connection Connecting a TV and Satellite Receiver Satellite receiverVCR VCR Rear of DVD Player Rear of TV Rear of DVD PlayerFront A/V Panel Connecting an Audio SystemConnecting a Camcorder for playback OutputConnecting for Video Tape Editing VCR and Camcorder CamcorderTo reset the TV to factory settings Using Basic FunctionsSetting Up the TV To perform Auto Program againQuick Start to the Menus Menu Allows you toTimer Page About Memory Stick Using the Memory Stick ViewerFeatures Memory Stick CompatibilityTrademark Information Memory Stick FunctionalityFile Compatibility About Memory Stick PRO MediaInserting and Removing a Memory Stick Inserting a Memory StickRemoving a Memory Stick To remove a Memory StickAbout the Lock Icons on the Thumbnail Images Using the Memory Stick IndexAbout caution displays To Do This Using the Memory Stick IndexMemory Stick Viewing Photos Photo ControlsUsing Rotate Photo Menu Bar OptionsMemory Stick Index Menu Bar Options Slide Show Menu OptionsContents Menu Options Memory Stick MenuMemory Stick Precautions About DCF File NamesPage How to Access Menus Using the MenusTo Access Menus Using the Video Menu Using the Audio Menu Mono StereoAuto SAP SpeakerFavorite Channels Using the Channel Setup MenuCable Skip/Add Auto ProgramChannel Channel LabelUsing the Parental Control Menu To use the Parental Control MenuParental Control Setting the RatingChanging your Password Select a CountryInformation for Parents Using the Custom MenuTo view a program that exceeds the TV rating Movie Rating United States Selecting Custom Rating OptionsTV Rating Allow UnratedBlock French Rating Canada Selecting Custom Rating OptionsEnglish Rating A. RatingTimer 1 TimerUsing the Setup Menu Other Information TroubleshootingGeneral Remote Control Programming The Remote ControlVideo AudioMemory Stick Channels Seem to work Problem Possible Remedies Cable stations don’tContacting Sony Specifications For all models except as notedPage Index DisplayMTS Page