RCA L26WD26D warranty Other Information, Troubleshooting

Page 37

Other Information

Troubleshooting

Most problems with your TV/DVD can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

DVD Problems

Player won’t work

Reset the TV/DVD by unplugging the AC power cord and plugging it back in.

Disc won’t play

Check the type of disc. This TV/DVD only plays DVD discs, Audio CD discs, DVD R/RW (video format only), CD-DA, CD-R/RW discs with mp3, Windows Media-formatted content, and JPEG files (only 12cm sizes).

If the disc is a DTS music CD, it requires a DTS decoder. If you have a DTS receiver hooked up to your TV/DVD and you are still not getting sound, make sure the sound is set correctly (see Chapter 5).

Both the TV/DVD and the disc are coded by region. If the regional codes don’t match, the disc can’t be played. This TV/DVD is Region No. 1.

Play starts, but then stops immediately

The disc is dirty. Clean it.

Condensation has formed. Allow player to dry out.

No sound or distorted sound

Make sure your TV/DVD is connected properly. Make sure all cables are securely inserted into the appropriate jacks.

You may need to readjust the Digital Output settings from the Sound menu (see Chapter 5).

Sound is muted during still, frame advance, or slow-motion play.

If you connected an audio or audio/video receiver to your TV/DVD, make sure you chose the correct input setting on the receiver.

Can’t advance through a movie

You can’t advance through the opening credits and warning information that appear at the beginning of movies because the disc is programmed to prohibit that action.

The r icon appears on screen

The feature or action cannot be completed at this time because:

1.The disc’s software restricts it.

2.The disc’s software doesn’t support that feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number that is out of range.

The picture is distorted

The disc might be damaged. Try another disc.

Picture is distorted during forward and reverse scan

It is normal for some distortion to appear while scanning.

Subtitle and/or audio language is not the one selected from the initial setting

If the subtitle and/or audio language does not exist on the disc, the initial settings will not be seen/heard. The disc’s priority language is selected instead. Set the subtitle and/or audio language manually through the DVD’s main menu.

Chapter 6

37

Image 37
Contents LCD Users Guide Class Laser Product Important InformationO U N D C L a M P S Important Safety InstructionsTable of Contents Things to Consider Before You Connect Connections & SetupGet the Picture Connections & SetupGetting Channels What You NeedJacks Used Cables Needed Go to Choose Your ConnectionComponent Video Advanced Connection Video Basic ConnectionConnecting the Device with Component Video Advanced Connecting the Device with Video BasicViewing the Picture from the Connected Device Hdmi Connection This is an example of a connection using the Hdmi jackConnecting the Device Viewing the PC PC ConnectionPlug in the TV/DVD How to Use the Remote Control to Complete the Initial SetupPut Batteries in the Remote Turn on the TV/DVDSet the Signal Type Complete the Initial SetupSet the Menu Language Complete the Channel SearchPC/HDMI Audio used for DVI only Provides audio Explanation of Jacks in alphabetical orderTop of Your TV/DVD Search Buttons on the Remote ControlConnections & Setup Playing Discs Using Different MenusRegional Coding Loading and Playing DiscsDisc Playback Features Using the Remote Using a Disc MenuPlaying Discs Using the Jump Feature Disc FeaturesDVD Disc Info Display Selecting SubtitlesChanging the Audio Language Using the Repeat FeatureTo Select a Repeat Option Switching between Standard and Random Play Using the Program Play FeatureChanging the Camera Angle Music Files Playing Other Music and Jpeg FilesJpeg Files Channel Banner Using the TVs FeaturesParental Controls and V-Chip How V-Chip Works Using the TV’s FeaturesLock/Unlock Parental Controls US V-Chip TV RatingsChip Movie Rating Limit Blocking Specific Content ThemesFuture Rating Region Picture Processing Additional FeaturesScreen Formats Using the Menu System Using the TVs Menu SystemPicture Menu Additional Options in PC Mode Using the TVs Menu SystemAudio Menu Setup Menu Locks Menu Option MenuDVD’s Menu System Using the DVDs Menu SystemLanguages Menu Changing the Menu, Subtitle, or Audio LanguageSound Menu Using the DVDs Menu SystemParental Control Menu Language Code List Other Information Frequently Asked Questions FAQsOther Information TroubleshootingTV Problems What Else Can I Do? Mounting Your TV to the Wall Care and CleaningUS V-Chip Rating System Chip Rating ExplanationsFor how long after your purchase Limited WarrantyIf you purchased your product outside the United States TTE Technology, Inc FCC Information