RCA J32BE220 user manual Troubleshooting

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Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of your television, please call

the services center in your local area.

Before calling service, please check the symptoms and follow suggested solutions.

Remote Control

Problem

Remote control does not operate

Possible Solutions

The batteries could be weak. Replace the batteries.

Check the orientation of the batteries.

Make sure the power cord is plugged in.

Video and Audio

Problem

Possible Solutions

No picture (screen not lit), No sound

Make sure the power cord is plugged in.

Press ON-OFF on the TV or on the remote control.

Try another channel; it could be station trouble.

Dark, poor or no picture (Screen lit), good sound

Select a proper picture mode.

Adjust the brightness in the video setting.

Check the antenna/cable connections.

No color/dark picture/color

● Adjust the color saturation in the video setting.

is not correct

 

Only snow and noise appear on the screen

Check the antenna/cable connections.

Try another channel; it could be station trouble.

Dotted lines or stripes

● Adjust the antenna.

 

● Move the TV away from noise sources such as cars, neon signs, or hair dryers.

 

 

Double images

● Using a highly directional outdoor antenna or a cable may solve the problem.

 

 

Good picture, no sound

● The sound may be muted. Press MUTE again to cancel.

 

● Make sure the stereo mode is set to stereo or mono.

 

 

Audio noise

● Communication problems may occur if infrared communication equipment (e.g.,

 

infrared cordless headphones) is used near the TV. Move the infrared

 

communication equipment away from the TV until the noise is eliminated.

 

 

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Contents Model J32BE220 Table of Contents Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Notice About Temperature About After-Image Cleaning MaintenanceInstalling the Batteries Using the Remote ControlPreparations Antenna Connection Power ConnectionMain Unit control panel Identification of ControlsIdentification of Controls Remote Control Unit Connections Connecting a VCRTV Rear Connecting Component VideoConnecting a Computer Connecting an Hdmi deviceBasic Operations Turning On/Off the PowerAuto Channel Search ChannelPicture Picture SettingsPicture Advanced Picture Settings PC SettingsSound Sound SettingSound Channel List ChannelParental ChannelsettingsSetup SetupDigital CC Style Others OthersUSB Multimedia Menu Troubleshooting General Specifications Wall mounting operation