RCA LCDS2022B manual Other Information, Troubleshooting

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Chapter 5: Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

TV Problems

TV won’t turn on

•Press the TV button.

•Make sure the TV is plugged in.

•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

•Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on page 32.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK (box won’t have check mark).

Buttons don’t work

•If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK (box won’t have check mark).

•Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

TV turns off unexpectedly

•Sleep timer might have been activated. Go to page 28 for instructions.

•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

•Unplug TV. Wait five minutes. Plug it in again.

Blank screen

•Make sure the component connected to the TV is turned on.

•Try another channel.

Sound problems, picture okay

•Maybe the sound is muted. Try pressing the volume up button to restore sound.

•If using S-Video or Y, Pb, Pr, remember to also connect the component’s left and right audio output jacks to the TV’s AUDIO jacks.

•Make sure the Volume option in the Sound menu is turned up.

•Make sure headphones aren’t connected to the headphones jack.

•If sound is only coming from one speaker, you might have only connected the mono cable to the L/mono jack. Go to the Sound menu, highlight Sound Type and then choose Mono.

Can’t select certain channel

•Channel may be blocked or not approved through the V-Chip.

•If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

Noisy stereo reception

•May be a weak station. Access the SOUND menu, highlight Sound Type and then choose Mono.

Picture is purple

•If you are using the VID2 jack, make sure the Set VID2 Source in the Setup menu is set correctly.

Chapter 5

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Contents LCD Television User’s Guide Product Registration Product Information Important InformationO U N D C L a M P S Important Safety InstructionsThis page left intentionally blank Table of Contents Other Information Things to Consider Before You Connect Connections & SetupBottom Panel Explanation of JacksSide Panel Back PanelChoose Your Connection Using VID1Remove the Plate On the Back Panel Connect Your CableConnection to a Personal Computer Using VID2Put batteries in the remote Adjust the TV ScreenSet Up Your TV Plug in the TVComplete Channel Search Choose the Signal TypeChoose the Menu Language Set VID2 Source SetupButton Descriptions for DVD and VCR Modes Using the Remote ControlButton Descriptions for TV Mode Programming the Remote Using the Input ButtonProgramming the Remote to Operate Other Components Find Out If You Need to Program the RemoteUsing Automatic Code Search How to Use the Remote After You’ve Programmed ItVCR Codes Remote Control CodesAbout the Channel Banner Using the TV’s FeaturesWhy You Should Use the Autotuning Feature How to Set Up the Autotuning FeatureParental Control AutotuningParental Controls How V-Chip WorksCanadian English V-Chip Rating System US V-Chip Rating SystemChip TV Ratings Canadian French V-Chip Rating SystemChip TV Ratings Chip TV Ratings Blocking Specific Content ThemesViewing Specific Content Themes Chip Movie Rating LimitEnglish Ratings Blocking Canadian V-Chip RatingsFrench Ratings Channel Block Chip Unrated/Exempt BlockFront Panel Block Lock/Unlock Parental Controls Additional FeaturesControls Using the Menu SystemMenus, On-screen Help, and Control Panels Exiting a menuOption Lists Picture MenuChoice Lists Numeric EntriesSound Adv. Picture SettingsSound Menu Preferences Parental Control MenuPreferences Menu Channel List Setup Menu PC Picture Quality Menu Picture Size PC Picture Size MenuPC Sound Menu PC Preferences MenuInformation Center PC Information CenterOther Information TroubleshootingCare and Cleaning Limited Warranty If you purchased your product outside the United States How state law relates to warrantyHow to Order Accessory InformationLCDS2022B FCC Information
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