RCA HD61LPW52 manual References, Troubleshooting

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References

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit you home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

TV Problems

TV won’t turn on

Press the TV button or ON/OFF button while remote is in TV mode and there’s a source of power to the outlet or outlet strip.

Make sure the TV is plugged in.

Does the power light on the front of the TV turn on and you hear audio but see no picture? If so, the TV is in its cool-down cycle. Wait a few moments and the picture will appear.

Has the power light on the front of the TV been blinking for one minute? If so, the lamp is dead. Go to page 67 for replacement instructions and page 72 for ordering information.

When you first plug your TV into an outlet, the Power indicator on the front panel will light and blink for approximately 30 seconds and then go off during the initialization of the TV. The TV can only be turned on after the Power indicator goes off. This happens every time power is reapplied to the TV.

Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else, such as a lamp.

Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on page 66.

Remote Setup might be set to the wrong option. Press MENU/OK on the front panel. Select Connections, then Special Features, then Remote Setup. Choose TV (default).

Power indicator is blinking or flashing

If the light blinks 5 times, pauses, and blinks again 5 times, the lamp is trying to turn on. If the TV doesn’t turn on after 5 minutes and then the light blinks steadily for one minute, one of the following options is possible:

Lamp door is open. Locate the door on the side of the TV and close it. Turn off the TV and turn back on. The lamp should turn on.

Lamp is dead. You can replace the lamp yourself following the instructions on page 67. Go to page 72 for ordering information.

Power supply within TV may need service. Go to page 73 for warranty information.

Buttons don’t work

If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Button Block in the Parental Controls menu and choosing Front Buttons Unblocked.

Unplug the TV for five minutes and then plug it back in. Turn the TV on and try again.

TV turns off while playing

Sleep or Wake-Up Timer may have been activated. Go to page 61 for instructions.

Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

Unplug. Wait five minutes. Plug in again.

TV turns on unexpectedly

Wake-Up Timer may have been activated. Go to page 61 for instructions.

Initial Channel feature is enabled and you lost power to your TV. Go to page 58 for instructions.

Video and audio are out of sync

If you’ve connected a component, such as a DVD player, to your TV’s Video jack, and to an audio receiver using the audio jacks, you may experience a slight delay between the audio heard and the video seen. Connect the DVD player to the TV’s Audio jacks, then use the TV’s FIXED/VARIABLE AUDIO OUTPUT jacks to connect to an audio receiver.

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Chapter 5

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Contents High-Definition Television User’s Guide Changing Entertainment. AgainImportant Information Product Registration Product InformationIntroduction Thank you for choosing RCAPart 1 DLP- brilliance, in color, design, and technology Part 2 Why RCA DLP is better Resolution it’s math...that works for youAspect Ratio User-friendly Features Help You Personalize Your TV Part 3 Other Key Features of owning an RCA HdtvDigital Signal and Sound Integrated Hdtv Tuner with Digital Cable Ready QAMAudio System Audio/Video Output JacksTable of Contents Using the TV’s Menu System ReferenceChapter Overview Changing Entertainment. AgainConnections & Setup Things to Consider Before You ConnectChoose Your Connection Components Cables Needed Connection Title Go toExplanation of Jacks and Cables InputVIDEO/AUDIO Inputs Green PR red Cable Input Antenna Input Front of Your TV Front Input JacksFront Panel 3A1 How to Connect TV + VCR + DVD Player2A 2B Go toHow to Connect TV + Satellite Receiver + VCR 2A1How to Connect TV + Component with DVI or Hdmi Viewing the ComponentHow to Connect TV + CableCARD Setting Up Digital Cable Television ServiceYou should know Go to following page for connection diagram How to Connect TV + A/V Receiver + SpeakersHow to Connect TV + Receiver with Dolby Digital + Speakers Audio ConnectionsAmplifier Plug in the TV Use the Remote Control to Complete the Assisted SetupComplete the Assisted Setup Put Batteries in the RemoteComplete Channel Search Next StepsSet the Menu Language Changing ChannelsUsing the Remote Control Using the Remote Control Buttons on the Remote ControlTips Find Out If You Need to Program the Remote Using Automatic Code SearchProgramming the Remote to Operate Other Components Programming the RemoteHow to Use the Remote After You’ve Programmed It Using Direct EntryLearning Feature Adding a Learned FunctionClearing a Learned Function Deleting ALL Learned FunctionsVolume Punchthrough Feature Deleting ALL Volume Punchthrough CommandsAudio Codes Using the Input ButtonRemote Code List Cable Box CodesDVD/VCR Combo Codes TV CodesDVD codes PVR CodesUsing the TV’s Features Using the TV’s Features About the Channel BannerDirect Tuning to a Channel Digital or Analog TV ChannelsParental Controls Lock/Unlock TVViewable How V-Chip Works for the USA and Canada USA V-Chip TV RatingsEditing Channels in the Channel Lists USA V-Chip Rating Limit Screen TV-14Blocking Specific Content Themes Viewing Age-Based Ratings Blocking Age-Based RatingsHierarchy of Age-Based Ratings Blocking Movie Ratings Viewing Specific Content ThemesChip Movie Rating Limit Viewing Movie Ratings14+ Canada V-ChipAge-Based Canada V-Chip English Rating System 18+ C8+13+ Age-Based Canada V-Chip French Rating System 18+16+ Canada V-ChipAuto Tuning Feature Front Button BlockPIP Picture-in-Picture Operation PIP ButtonsUsing the PIP Feature PIP Problems?Emergency Alert System EAS Using the TV’s Menu System Navigating the Menu System Using the TV’s Menu SystemMenus, On-screen Help, and Control Panels On-Screen HelpNumeric Entries SlidersChoice Lists On-screen Menu ItemsPicture Quality Menu Picture SettingsPicture Presets Picture QualityNoise Reduction Auto ColorColor Warmth Green StretchContrast Expand Advanced SettingsAdvanced Settings Main Menu Picture Quality Noise Reduction Green Stretch Edge EnhancementEqualizer Presets Audio MenuAudio Processor SAP Second Audio Program Audio ModeSound Logic BalanceGo Back Fixed/Variable Out Go Back Fixed/Variable Out Digital Audio OutCenter Speaker Main Menu Audio Audio Connections Signal Strength Connections MenuChannel Search Video Input Setup Software UpgradeSignal Source Auto TuningSpecial Features Initial Volume Maximum Volume CableCARD ToolsOn Go to Cable Input Closed Captioning Ethernet SetupPreferences Menu Caption DisplayAnalog Captions Digital CaptionsCaption Priority Standard Screen FormatCaption Style Closed CaptioningColor Scheme Lamp PowerTime Menu TranslucencyReference Troubleshooting ReferencesHumming or buzzing noise Blank screenUnusual sound quality No picture, sound okayNoisy stereo reception Don’t remember my password and I want to unlock the TVCan’t select certain channel No picture, no sound but TV is onLamp Replacement Instructions Replacing the Lamp UnitStep Steps 7References Hdtv Specifications Convenience Accessory Information How to OrderLimited Warranty For how long after your purchaseCare and Cleaning Symbols IndexQAM USA TTE Technology, Inc Tocom