Trouble shooting
If you have any problem, check the countermeasure for each symptom listed below. The following symptoms may have caused by inappropriate adjustment rather than actual malfunction of the unit. If the trouble persists, contact the service center.
Problem | Possible Solution | |
| Try another channel. | |
Poor picture and sound quality | Adjust the antenna. | |
| Check all wire connections. | |
| Try another channel. | |
No picture or sound under TV status | Press the TV/AV button. | |
Make sure the TV is plugged in. | ||
| Check the antenna connections. | |
No sound or sound is too low at | First, check the volume of units connected to your TV. | |
Adjust the TV volume accordingly. | ||
maximum volume | ||
Check sound adjustment(Volume and Mute) | ||
| ||
|
| |
| Make sure the program is broadcast in color. Select the | |
No color, wrong colors or tints. | picture menu, then adjust the color or tint submenu to the | |
| proper value. | |
Picture rolls vertically. | Check all wire connections. | |
Blurred or snowy picture, distorted | Check the direction, location and connections of your antenna. | |
sound | This interference is often due to the use of an indoor antenna. | |
| Replace the remote control batteries. | |
| Check the battery terminals. | |
Remote control malfunctions | Remote is out of range, move close to TV | |
| Confirm there is no obstructions between remote and TV | |
| Make sure power cord is plugged in | |
Image is not centered on the screen. | Adjust the horizontal and vertical position | |
|
| |
| When cleaning the LCD screen, please pull out the power | |
| plug, use dry and soft and clean cloth to clean the dust on the | |
Clean TV set | screen and shell. In case of further cleaning for the screen, | |
| please use clean wet cloth. Do not use naphtha, thinner or | |
| similar liquids for cleaning. | |
| This product adopts a | |
| point of some pixels may occur due to the special feature of | |
| the product. For a few of colored points, this shall not be | |
| related with terrible product performance or product reliability, | |
Colored point | and in case of this situation, the service of the product will not | |
be influenced. For the criterion of colored points, our company | ||
| ||
| has similar products with others. The colored point in | |
| conformity with the product criterion is not covered by the | |
| return scope of the product due to quality problems. We hope | |
| our respected customers will forgive us. |
23