RCA F19421 manual Can’t select certain channel, No picture, no sound but TV is on

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Chapter 4: Other Information

Troubleshooting

Can’t select certain channel

Channel may be airing a program that exceeds a TV Rating limit. To deactivate Parental Controls temporarily, press DISPLAY on your remote and enter your password.

If using a VCR, make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

No picture, no sound but TV is on

The channel might be empty — change channels.

If you’re watching your VCR and it’s connected with coaxial cable to the ANTENNA jack, tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

Sound okay, picture poor

Check antenna connections. Make sure all of the cables are firmly connected to the jacks.

Try adjusting sharpness function to improve weak signals. Go to page 18 for more instructions.

Black box appears on the screen

Closed-captioning might be on. Check the status of CC Display in the Screen menu. Go to page 18 for more instructions.

The Remote Control Doesn’t Work

Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.

Maybe the remote isn’t aimed directly at the TV.

Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.

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Graphics contained within this publication are for representation only. Your unit might differ slightly.

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Contents Television User’s Guide Changing Entertainment. AgainProduct Registration Product InformationTable of Contents Getting Started Things to Consider Before You ConnectSetup and Connections Connect your TVPlug in the TV Put Batteries in the RemoteAuto Channel Search Optional Connect other components to your TVCables Needed to Connect Components to Your TV Buttons on the Remote Control Continues on nextGetting Started Using the TV’s Features Channel MarkerFront Panel Lock To lock the buttons on the front of the TVChip Parental Controls How V-Chip WorksTo access the Movie Rating Limit menu Chip Movie Rating LimitBlocking Movie Ratings To block moviesTV Rating Limit Viewing Movie RatingsTo set TV programming limits TV Rating Limit Screen Rating Status FieldTV-14 TV-Y7Blocking Age-Based Ratings To block programs with higher ratingsBlocking Specific Content Themes To block program contentHierarchy of Age-Based Ratings Viewing Age-Based RatingsViewing Specific Content Themes Content ThemesChip Unrated Program Block Lock/Unlock Parental ControlsUsing the TV’s Menu System How to Use Your TV’s Menu SystemMenus Exiting a menuPicture Quality Menu Screen MenuUsing Closed Captioning Turning off Closed-CaptionChannel Menu Time MenuTroubleshooting Other InformationCan’t select certain channel No picture, no sound but TV is onSound okay, picture poor Black box appears on the screenDon’t remember my password and I want to unlock the TV Front of Your TV Front PanelRating limits don’t work Care and Cleaning Limited Warranty Continues on nextWhat your warranty does not cover Limitation of WarrantyProduct Registration How state law relates to this warranty If you purchased your product outside the United StatesAccessory Information How To OrderWay Signal Splitter Thomson