RCA D61W17B manual Other Information, Troubleshooting

Page 41

Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for US customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359.

For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

TV Problems

TV won’t turn on

•Press the TV button.

•Make sure the TV is plugged in.

•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

•Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on the next page.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK to uncheck the box.

•The TV might be performing a periodic diagnostic check. Wait for a few minutes for the TV to turn on.

Buttons don’t work

•If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK to uncheck the box.

•Unplug the TV for ten minutes and then plug it back in. Turn the TV on and try again.

TV turns off unexpectedly

•Sleep timer may have been activated. Go to page 36 for instructions.

•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

•Unplug. Wait ten minutes. Plug in again.

TV turns on unexpectedly

•Wake up timer might have been activated. Go to page 36 for instructions.

•Auto on might have been activated. Go to page 38 for instructions.

•You might have pressed CH+, CH- or INPUT on the remote accidentally.

Blank screen

•Make sure the component connected to the TV is turned on.

•Try another channel.

•If you're trying to watch something that's playing on a component connected to the TV (like a DVD or a VCR tape), press the TV button on the remote, then press INPUT until you get to the correct video input channel.

No sound, picture okay

•Maybe the sound is muted. Try pressing the volume up button to restore sound.

•If using S-Video or Y, PB, PR, remember to also connect the component’s left and right audio output jacks to the TV’s L and R Audio Input jacks.

•If you're using the TV's internal speakers, make sure the INT/EXT switch on the back of the TV is put on “INT”.

•The sound settings may not be set correctly. Go to page 33 for more information.

Can’t select certain channel

•Make sure the remote control is in TV mode. Press the TV button and enter the channel number using the number buttons.

•Channel may be blocked or not approved in the Parental Controls menu.

•If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

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Chapter 5

Graphics contained within this publication are for representation only.

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Contents Hdtv Monitor User’s Guide Product Registration Product Information Important InformationImportant Safety Instructions Introduction Key Features OverviewTable of Contents Things to Consider Before You Connect Connections & SetupCables Needed to Connect Components to Your TV Choose Your ConnectionComponents Cables Connection Go to Needed TitleHdtv DVD VCR Go to TV + Hdtv Tuner + VCR + DVD PlayerSatellite Make sure cable or antenna is connected to your VCR TV + Satellite Receiver + VCR2B 2A TV + DVD + VCR TV+ A/V Receiver or Speakers Explanation of Jacks in alphabetical order Front Input Jacks Front of Your TVPlug in the TV How to Use the Remote Control to Complete the Initial SetupPut batteries in the remote Front Panel ButtonsTurn on the TV Complete the Initial SetupSet the Menu Language Complete Auto Channel SearchAuto Convergence Changing Lists and LabelsButtons on the Remote Control Using the Remote ControlTip Programming the Remote to Operate Other Components Using Automatic Code SearchFind Out If You Need to Program the Remote Programming the RemoteUsing Direct Entry Using the Input Button How to Use the Remote After You’ve Programmed ItVCR Codes Remote Control CodesAutotuning Using the TV’s FeaturesWhy You Should Use the Autotuning Feature Channel BannerHow to Set Up the Autotuning Feature US V-Chip TV Rating Limit Parental Controls and V-ChipHow V-Chip Works for USA and Canada V-Chip Rating Screen USA Description and Content Themes for Age-Based RatingsViewing Age-Based Ratings Blocking Specific Content ThemesBlocking Age-Based Ratings Canada V-Chip Ratings Canadian French V-Chip Rating System Blocking Canadian V-Chip RatingsBlocking Unrated/Exempt Programs Chip Movie Rating LimitLock/Unlock Parental Controls Front Panel BlockPIP and POP Buttons Sound Menu Using the TV’s Menu SystemPicture Menu Advanced picture settingsUsing the TV’s Menu System Parental Control Menu Channel Guide Menu Time Menu PIP Menu Setup MenuShort-term vs. Long-term Power Outages Other Information TroubleshootingRemote Control Doesn’t Work FCC Information Care and CleaningRCA Hdtv Monitor Limited Warranty If you purchased your unit outside the United States Limitation of WarrantyHow State Law relates to warranty HOW to Order Accessory InformationDVD IndexThomson Inc
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