FAQ
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance. For details
For additional assistance, please contact us via the website at: www.panasonic.com/contactinfo
www.panasonic.ca
White spots or shadow images (noise)
Check the position, direction, and connection of the antenna.
Interference or frozen digital channels
(intermittent sound)
Change the direction of antenna for digital channels.
Check “Signal meter”.
If the signal is weak, check the antenna and consult your local dealer.
The remote control does not work
Are the batteries installed correctly? 
Are the batteries new?
Pictures from external equipment are distorted when the unit is connected via HDMI
Is the HDMI cable connected properly? 
Turn Off the TV unit and equipment, then turn them On again.
Check an input signal from the equipment. 
Use equipment compliant with
When the channel is changed on an STB that is connected with HDMI, “HDMI” may be displayed on the top left of the screen
This is not a malfunction.
Recording does not start immediately
Check the settings of the recorder. For details, read the manual of the recorder.
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