Troubleshooting guide, Power, No operation

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 17. (Reference pages are shown in parentheses.)

Power


No power.	• Insert the AC power supply cord securely into the household
	•	AC outlet. (7)
The unit is	•	When “AUTO POWER OFF” is set to “ON”, the unit
automatically		automatically switches to standby after approximately 30
switched to the		minutes in the stop mode. (14)
standby mode.
No operation

No response	• This unit cannot play discs other than the ones listed in
when any buttons	•	these operating instructions. (5)
pressed.	•	The unit may not be operating properly due to lightning,

No subtitles.

The subtitles overlap closed captions recorded on discs.

In A-B Repeat, point B is automatically set.

Repeat play is automatically canceled.

•Display the subtitles. (12)

•Clear the subtitles. (12)

•The end of an item becomes point B when it is reached.

•A-B Repeat is canceled when you press [QUICK REPLAY].

•Repeat play may be canceled when you press [CM SKIP].

		static electricity or some other external factor. Turn the
		unit off and then back to ON. Alternatively, turn the unit off,
		disconnect the AC power supply cord, and then reconnect it.
	• Condensation has formed: Wait 1 to 2 hours for it to
	•	evaporate.
No response when	•	Check that the batteries are installed correctly. (7)
remote control	•	The batteries are depleted: Replace them with new ones. (7)
buttons pressed.	•	Point the remote control at the remote control sensor and
		operate. (8)
	• When using On-Screen Menus, press [W Q] to select the
No picture or sound. •		item, then press [E R] to make the settings. (12)
No picture or sound. •		Check the video or audio connection. (6, 7)
	•	Check the power or input setting of the connected equipment.
You have forgotten	•	While stopped, remove the disc, and then press and hold
your ratings		[Q] (PLAY) and [; OPEN/CLOSE] on the unit and then also
password.		press and hold [8 POWER] on the unit until “INITIALIZED”
Reset all the settings		disappears from the television. Turn the unit off and on
to Factory Preset.		again. All settings will return to the default values.

Specific operation impossible or incorrect

Picture incorrect


Picture distorted.	• Ensure that the unit is not connected through a video
		cassette recorder. (6)
	• Make sure that progressive output has not been selected
		when the connected television is not progressive
		compatible. Press and hold [RETURN] until the picture
	•	displays correctly. The settings will return to “INTERLACE”.
Picture size doesn’t	•	Change “TV ASPECT” in “VIDEO” tab. (13)
fit the screen.	•	Use the television to change the aspect. If your television
	•	does not have that function, change “TV ASPECT”. (13)
	•	Change the zoom setting. (10)
The television may	•	PAL discs cannot be played.
display incorrectly
or colors appear
faded.	• Restore the zoom ratio to “NORMAL”. (10)
Menu not displayed	• Restore the zoom ratio to “NORMAL”. (10)
correctly.	•	Change “TV ASPECT” in “VIDEO” tab. (13)
Progressive video

	•